Michael Walters
Indianapolis,IN
Overview
8
8
years of professional experience
Work History
Line Cook/Trainer
Texas Roadhouse
07.2021 - Current
- My responsibilities include cooking variety of entrees and sides, being a leader and trainer in back of house of restaurant.
- Facilitated cross-training among employees (both English and Spanish speaking) to increase versatility in handling various stations throughout the kitchen.
- Supported management strategies to build cooperative and skilled kitchen team.
- Streamlined kitchen communication by implementing effective ticketing systems and prioritizing tasks.
Manager/Line Cook/Server
ihop
05.2016 - 06.2021
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Controlled costs to keep business operating within budget and increase profits.
- Communicated clearly with employees, and suppliers to keep everyone on same page and working toward established business goals.
Education
Bachelor of Science - Exercise Science
IUPUI
Indianapolis, IN04.2024
Skills
- Team Leadership
- Verbal and written communication
- Positive Attitude
- Customer Service
- Energetic and Enthusiastic
- Fast Learner
- Flexible Schedule
- Presentation Development
Timeline
Line Cook/Trainer
Texas Roadhouse
07.2021 - Current
Manager/Line Cook/Server
ihop
05.2016 - 06.2021
Bachelor of Science - Exercise Science
IUPUI