Mosaiq
Michael Wan
Healthcare Management
South Windsor,CT
Summary
Accomplished radiation therapist looking to transition into healthcare administration/management. Experience addressing various business office needs, including file and document management, inventory allocation and technical training. Adept with building patient relations and delivering high quality services. Proficient in maintaining stringent timelines while multitasking. Diplomatic and professional when communicating with patients, physicians and other healthcare personnel. Experience with Mosaiq and Epic electronic charting.
Overview
7
7
years of post-secondary education
12
12
years of professional experience
Work History
Radiation Therapist (Per diem)
Radiation Oncology at St. Vincent's Medical Center
Bridgeport, CT
08.2015 - 04.2016
- Deliver radiation therapy to patients as prescribed by the radiation oncologist according to established practices and standards.
- Review prescription and diagnosis prior to initial treatment and on a weekly basis.
- Perform daily/weekly imaging as needed for precise tumor localization.
- Prepare equipment, such as immobilization, treatment and protection devices during simulation procedure.
- Localized prostate volume by identifying seeds and head/neck treatments with Exac-trac.
- Treating patients on the Varian 2100 and Novalis TX.
- Worked with Mosaiq electronic charting software.
Admitting Representative
Milford Hospital
Milford, CT
05.2013 - 04.2016
- Greet and receive patients to be admitted by conducting personal interviews; entering demographic and insurance information.
- Obtain signatures on legal consents and insurance forms.
- Verified patient details and insurance coverage and collected co-pays.
- Handled admission processes and discharge procedures to transfer patients from hospital to home care, extended facility and self-care plans.
- Transfer documents to referring physicians/primary care providers electronically or by fax.
Staff Radiation Therapist
D'Amour Center for Cancer Care, Baystate Medical Center
Springfield, MA
04.2016 - Current
- Deliver radiation therapy to patients as prescribed by the radiation oncologist according to established practices and standards.
- Directed and collaborated with other therapists that work within my unit while providing care to the patients we are responsible for.
- Trained coworkers on how to perform tasks while monitoring their progress and providing feedback on various tasks such as chart audits, troubleshooting software and clinical applications.
- Assisted in documenting protocols for new treatment modalities such as active breathing coordinator (ABC) and 3D-printed bolus applications. Further refined new protocols with focus studies for continuous improvement.
- Identified issues, analyzed information and helped troubleshoot methods to standardize work processes.
- Compiled patient information for Morbidity & Mortality and ACRO accreditation meetings.
- Regularly audit patient charts to verify accuracy.
- Experience with SRS/SBRT treatments
- Worked with Siemen's Oncor, Elekta Versa and Infinity Units and GE CT scanner.
- Working with Mosaiq electronic charting software and Monaco planning software.
Pharmacy Technician
CVS Pharmacy
Milford, CT
08.2010 - 08.2013
- Support pharmacological services by stocking, assembling, and distributing medications.
- Communicated with patients to collect information about prescriptions, medical conditions and insurance coverage.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Arranged consultations with pharmacist when needed.
Education
Master of Science - Healthcare Management
Bay Path University
Longmeadow, MA 06.2019 - Current
Associate of Science - Radiation Therapy
Gateway Community College
New Haven, CT 08.2013 - 05.2015
Bachelor of Arts - Communications
University Of Connecticut
Storrs, CT 09.2007 - 12.2010
Skills
Supportive personal care
Patient care plan management
Compassionate support
Data management
Negotiation
Budgeting
Financial Management
Staff Management
Adaptability
Planning and Coordination
Training & Development
Collaboration
Database Management
Spreadsheet management
Software
Epic
ARIA
MS Excel
Photoshop
Video editing
Monaco
Eclipse
Timeline
Master of Science - Healthcare Management
Bay Path University
06.2019 - Current
Staff Radiation Therapist
D'Amour Center for Cancer Care, Baystate Medical Center
04.2016 - Current
Radiation Therapist (Per diem)
Radiation Oncology at St. Vincent's Medical Center
08.2015 - 04.2016
Associate of Science - Radiation Therapy
Gateway Community College
08.2013 - 05.2015
Admitting Representative
Milford Hospital
05.2013 - 04.2016
Pharmacy Technician
CVS Pharmacy
08.2010 - 08.2013
Bachelor of Arts - Communications
University Of Connecticut
09.2007 - 12.2010