Kimberly Ware
64 Richard Brown Dr. Uncasville,CT
Summary
Attention to detail leading to optimum outcomes. Astute Human Resources / Payroll professional highly skilled in designing and implementing dynamic new employee orientation programs. Talented individual offering solid skill set in recruiting, interviewing and Payroll submission. Background working in mid-size organizations. Oversee well-organized and efficient HR operations by balancing organizational targets with compliance and employee demands. Focused on maximizing resource utilization and enhancing performance with forward-thinking approaches. Knowledgeable Payroll Administrator adept at overseeing payroll, documentation and reporting functions. Managed payroll activities for 70 employees.
Overview
7
7
years of professional experience
Work History
Benefit Analyst
Robert Half - Legrand North America
12.2024 - Current
- Reduced errors in benefits administration by conducting thorough audits and identifying areas for improvement.
- Oversaw the successful implementation of new benefit offerings, ensuring a smooth transition for employees and company alike.
- Coordinated benefits-related communications with employees, including updates on plan changes, enrollment deadlines, and other pertinent information.
- Facilitate problem solving and process improvements to ensure excellent customer service and accurate, efficient and effective processes.
- Provide support to employees and HR in responding to benefits questions.
Payroll Analyst
Rapid 7
06.2024 - 11.2024
- Maintained accurate records of paid time off, sick leave, and vacation accruals for timely distribution of benefits.
- Resolved payroll discrepancies promptly, addressing employee concerns and maintaining satisfaction.
- Optimized workflow by creating detailed procedure manuals for each step in the payroll process, reducing errors and enhancing efficiency.
- Reconciled general ledger accounts related to payroll liabilities, providing accurate financial reports for management review.
- Assisted in the successful transition to a new payroll software system, minimizing disruptions to operations.
- Prepared and charted data and metrics for detailed status reports.
- Processed Fidelity contributions
- Processed Equity and Commissions for individual Employees
- Reviewed time records for 300 employees to verify accuracy of information.
Human Resource Generalist
Robert Half - Sonova Consumer Hearing
06.2022 - 06.2024
- Developed and enforced company policy and procedures relating to human resources activity.
- Facilitated criminal background check process for new hires.
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Built comprehensive employee recruiting strategy.
- Delivered strategic workforce planning, benefits administration, labor relations, succession planning and reporting systems.
- Verified timekeeping records and handled any discrepancies with employees.
- Updated employee files with new details such as changes in address or salary levels.
- Processed payrolls for over 50 international employees including Mexico, Australia, New Zealand, and Canada as well as United States payroll for over 150 Employees.
- Calculated salaries, rate changes, retroactive adjustments, overtime, bonus, vacation, termination and garnishments using ADP.
Human Resources - Payroll Administrator
Lighthouse Companion Care
11.2019 - 05.2023
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
- Effectively resolve payroll discrepancies.
- Oversaw day-to-day processing of payroll for 70 employees, including review of timesheets and computing pay in accordance with FLSA.
- Checked figures, postings and accounting documents for correct entry, mathematical accuracy and proper coding.
- Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
- Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
- Maintained Web Clocking timekeeping system.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
- Referred past due payments to collections department.
- Entered details into accounts and tracked payments.
- Answered and directed outbound and inbound phone calls.
- Processed insurance payment to multiple different insurance companies to assist with Client payments.
- Managed benefits enrollment by answering questions and aiding employees with login details.
- Initiated and maintained Workers Compensation cases for tracking, reporting and legal mechanics.
- Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
- Handled complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism
IT Project Coordinator
Travelers
11.2019 - 10.2020
- Formulated complete project plans and coordinated engineering, design and shop drawing efforts.
- Tracked all hours and expenses to keep project on task and within budgetary parameters.
- Kept projects on schedule by managing deadlines and adjusting workflows as needed.
- Transitioned projects from estimation and pre-construction phase to well-defined project execution plan.
- Checked compliance of company safety plan and delivered recommendations to address regulatory issues.
- Coordinated presentations for customers and project members detailing project scope, progress and results, keeping all entities well-informed of milestones and goals.
- Planned and arranged meetings with external organizations and individuals, enabling all parties to meet and discuss project progress.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Gathered requirements for ongoing projects and organized details for management use.
- Oversaw productivity streams for ongoing and special projects.
- Maintained project schedules by managing timelines and making proactive adjustments.
Project Coordinator
Hartford Steam Boiler
09.2017 - 11.2019
- Coordinated presentations for customers and project members detailing project scope, progress and results, keeping all entities well-informed of milestones and goals.
- Formulated complete project plans and coordinated engineering, design and shop drawing efforts.
- Planned and arranged meetings with external organizations and individuals, enabling all parties to meet and discuss project progress.
- Checked compliance of company safety plan and delivered recommendations to address regulatory issues..
- Kept projects on schedule by managing deadlines and adjusting workflows as needed.
- Oversaw onboarding and mentorship, planned and executed meetings and developed project documentation.
- Gathered requirements for ongoing projects and organized details for management use.
- Oversaw productivity streams for ongoing and special projects.
- Built strong relationships with internal and external stakeholders and devised strategies, initiatives, and events promoting products and services.
- Coordinated and executed all elements of stakeholder events including logistics, budgets, venue selection, activity planning, transportation and entertainment.
Skills
- ADP Software - Workforce Now , Celergo
- Fidelity
- Voya
- Dovetail
- Canada Life
- Health Savings Account
- Quickbooks
- Microsoft Office Suites
- Web Clocking Software
- Teams
- Dayforce
- Wage Works
Timeline
Benefit Analyst
Robert Half - Legrand North America
12.2024 - Current
Payroll Analyst
Rapid 7
06.2024 - 11.2024
Human Resource Generalist
Robert Half - Sonova Consumer Hearing
06.2022 - 06.2024
Human Resources - Payroll Administrator
Lighthouse Companion Care
11.2019 - 05.2023
IT Project Coordinator
Travelers
11.2019 - 10.2020
Project Coordinator
Hartford Steam Boiler
09.2017 - 11.2019
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