Michael Warford
Lapeer,Michigan
Summary
Proven record of delivering reliable, customer-focused service across retail, automotive, and maintenance roles. Contributed to team success through employee training, adherence to safety standards, and attention to detail in fast-paced environments. Known for professionalism, adaptability, and a strong commitment to quality and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Lube Technician
Imaly City Ford
08.2025 - 01.2026
- Managed vehicle intake and positioning for service. Conducted comprehensive inspections to assess maintenance needs. Delivered routine services, including oil changes and tire rotations, with precision. Adhered to safety protocols and manufacturer guidelines in a dynamic shop environment. Collaborated with technicians and service staff to ensure timely service completion.
- Conducted full vehicle inspections to identify maintenance needs.
- Completed oil changes and tire rotations efficiently.
- Followed safety protocols in a fast-paced environment.
- Collaborated with team for timely service delivery.
Landscaper
Straight Edge Lawn Care
08.2021
- Executed landscape maintenance, including mowing, trimming, and weed management. Operated equipment like mowers and snow blowers safely and efficiently. Ensured pristine outdoor spaces for residential and commercial properties. Delivered seasonal services such as snow removal and ice salting.
- Maintained clean and attractive landscapes across various sites.
- Adhered to safety protocols while working outdoors.
- Enhanced property appearance through diligent upkeep.
Porter
Skalnec Ford
04.2024 - 03.2025
- Transported customers to and from the dealership with professionalism and courtesy. Drove customer vehicles for test drives, deliveries, and transfers, prioritising safety. Maintained dealership cleanliness through janitorial tasks like sweeping and trash removal. Coordinated with management to support special projects efficiently. Contributed to daily operations through flexibility, teamwork, and attention to detail.
- Ensured customer satisfaction during transport services.
- Executed vehicle transfers with care and precision.
- Assisted in event planning to enhance dealership operations.
- Maintained a clean and welcoming environment for customers.
Online Grocery Associate Trainer
Walmart
Lapeer
02.2023 - 04.2024
- Picked, organized, and staged online grocery orders with accuracy and efficiency in a fast-paced environment.
- Delivered orders to customers’ vehicles, ensuring correct items and a positive customer experience.
- Trained new associates on job procedures, quality standards, and customer service expectations.
- Coordinated order sorting and staging to support smooth workflow and on-time pickups.
- Recognized for reliability, teamwork, and attention to customer satisfaction.
Tire technician
Budget Tire Co
12.2021 - 01.2023
- Mounted and dismounted tires using industry-standard equipment. Inspected tires and wheels for damage, wear, and fitment. Collaborated with team to ensure quick service while upholding quality and safety standards. Assisted in managing workflow to reduce customer wait times.
- Enhanced efficiency in tire servicing operations.
- Conducted thorough inspections to identify potential issues.
- Streamlined processes to improve service speed.
- Adhered to safety protocols in a fast-paced environment.
Crew Trainer
Mcdonalds
07.2019 - 12.2021
- Trained new crew members on food preparation, safety protocols, and customer service standards. Offered guidance to diverse team members, enhancing skills and performance. Ensured cleanliness and organisation of kitchen in line with health regulations. Supervised small crew during shifts, facilitating smooth operations. Supported fast-paced environment while promoting accuracy and teamwork.
- Delivered comprehensive training to new hires.
- Ensured compliance with health and safety standards.
- Facilitated effective communication within the team.
- Enhanced operational efficiency during busy periods.
- Graduated
Education
High School Diploma -
Lapeer High School
Lapeer, MI06.2024
Skills
- Landscape Maintenance Expert
- Safety Protocols Expert
- Customer Service Expert
- Teamwork Expert
- Problem-Solving Expert
- Equipment Operation Expert
Timeline
Lube Technician
Imaly City Ford
08.2025 - 01.2026
Porter
Skalnec Ford
04.2024 - 03.2025
Online Grocery Associate Trainer
Walmart
02.2023 - 04.2024
Tire technician
Budget Tire Co
12.2021 - 01.2023
Landscaper
Straight Edge Lawn Care
08.2021
Crew Trainer
Mcdonalds
07.2019 - 12.2021
High School Diploma -
Lapeer High School