Michael Warren
HVAC-R Lead Service Technician
Panama City,FL
Summary
14 years of experience as an organized HVAC-R Service Technician. Successful history of managing other service technicians as a lead technician/manager with meeting challenging performance targets and difficult service calls. Works well with dispatchers to schedule service calls for technicians. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record. Reliable employee seeking manager or sales position. Offering excellent communication and good judgment. Meticulous, hardworking and thorough with passion for developing highly effective teams by mentoring technicians through empowering leadership.
Overview
13
13
years of professional experience
1
1
Certification
Work History
HVAC Service Technician
Advantage Refrigeration & Air Conditioning
Panama City, FL
02.2022 - Current
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Explained diagnostic findings to customers and outlined repair or service options.
- Assisted team members with equipment troubleshooting and diagnostics.
- Demonstrated increased knowledge of company products and equipment.
HVAC Service Technician/Commercial Sales
Green Air Controls
Freeport, FL
04.2020 - 02.2022
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance for a variety of equipment including, residential heat pump split systems, commercial rooftop/split systems, chiller/cooling towers, geothermal and mini-splits (including VRF)
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Explained diagnostic findings to residential and commercial customers and outlined repair or service options.
- Streamlined chiller/cooling tower repair processes to minimize day-to-day downtime and increase overall productivity.
- Use of laptop to email customers quotes/bids on a wide variety of commercial HVAC systems and refrigeration equipment. Scheduling business meetings with customers to discuss large quotes over $100,000.00
HVAC Service Technician
Capital Heating & Cooling
Trussville, AL
04.2019 - 04.2020
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance for a variety of equipment including, residential heat pump split systems, commercial rooftop/split systems, gas furnaces, Generac Generators
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Explained diagnostic findings to customers and outlined repair or service options.
HVAC Service Tech(Residential, Commercial, Refrig)
Peaden Air Conditioning, Plumbing & Electrical
Panama City, FL
04.2013 - 10.2018
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance for a variety of equipment including, residential heat pump split systems, commercial rooftop/split systems, chiller/cooling towers, geothermal and mini-splits (including VRF)
- Inspected equipment to diagnose operational issues.
- Applied knowledge of standard equipment and manufacturer repair guidelines.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Explained diagnostic findings to customers and outlined repair or service options.
- Adhered to safety protocols and policies to reduce workplace hazards.
HVAC Service Technicain
Roussos Air Conditioning
Lynn Haven, FL
02.2009 - 04.2013
- Increased longevity of HVAC systems by performing preventive maintenance.
- Connected heating or air conditioning equipment to water, fuel or refrigerant sources to form complete circuits.
- Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Consulted with customers to trace malfunctions and identify root causes, completing speedy repairs to return full performance levels.
- Performed routine maintenance on diverse systems.
- Worked in strict compliance with applicable OSHA regulations and safety requirements.
Education
HVAC & Refrigeration
Tom P Haney Technical Center
Panama City, FL02.2009
High School Diploma -
Bay High School
Panama City, FL05.2006
Skills
- Customer Service
- Coordination and Scheduling
- Verbal and Written Communication
- Attention to Detail
- Diagnosis and Troubleshooting
- Project Estimation and Bidding
- Expertise in Installations
- Issue and Problem Resolution
- Inventory Control Systems
Certification
NATE Certified in Installation and Heat Pumps Service
Timeline
HVAC Service Technician
Advantage Refrigeration & Air Conditioning
02.2022 - Current
HVAC Service Technician/Commercial Sales
Green Air Controls
04.2020 - 02.2022
HVAC Service Technician
Capital Heating & Cooling
04.2019 - 04.2020
HVAC Service Tech(Residential, Commercial, Refrig)
Peaden Air Conditioning, Plumbing & Electrical
04.2013 - 10.2018
HVAC Service Technicain
Roussos Air Conditioning
02.2009 - 04.2013
HVAC & Refrigeration
Tom P Haney Technical Center
High School Diploma -
Bay High School
NATE Certified in Installation and Heat Pumps Service
Similar Profiles
Stephanie SotoStephanie Soto
Bid Coordinator & Project Coordinator at Prime Air Conditioning & Refrigeration, Inc.Bid Coordinator & Project Coordinator at Prime Air Conditioning & Refrigeration, Inc.
Shailesh DhyaniShailesh Dhyani
Sr. Analyst - Procurement at Carrier Air Conditioning & Refrigeration LimitedSr. Analyst - Procurement at Carrier Air Conditioning & Refrigeration Limited
George FreyraGeorge Freyra
Service Technician at Atoz Air Conditioning & Refrigeration ServicesService Technician at Atoz Air Conditioning & Refrigeration Services