MICHAEL WARREN WRIGHT JR.
Denver,NC
Summary
Dynamic and results-driven professional with extensive experience at Carolina Time Equipment Co., excelling in project management and customer relationship management. Proven track record in leading teams, optimizing operations, and implementing innovative solutions. Skilled in project planning and prioritization, ensuring timely and efficient service delivery in high-pressure environments.
Overview
27
27
years of professional experience
Work History
Level II Maintenance Technician
Childress Klein Properties
Charlotte, North Carolina
04.2023 - Current
- Performed preventive maintenance tasks, including lubrication and cleaning of machines and equipment.
- Cleared clogged drains and replaced valves, faucets, and fixtures.
- Maintained accurate records of all maintenance activities performed.
- Responded promptly to emergency breakdowns at any time during shift hours.
- Collaborated with contractors for specialized repairs and services.
- Responded promptly to maintenance requests from tenants and staff.
Lead Technician
TEM Systems
Morganton, North Carolina
01.2023 - 04.2023
- I was a lead technician. This was a temporary position.
Senior Lead Technician/Project Manager
Carolina Time Equipment Co.
Charlotte, NC
10.2021 - 10.2022
- Planning, installation, and service of new and retrofit revenue-controlled parking systems, gated community access control, commercial and residential building access control, and CCTV systems.
- Setting up local networks and complete system configuration and programming.
Operations Manager
Carolina Time Equipment Co.
Charlotte, NC
04.2020 - 10.2021
- Managed 9 field technicians in our corporate office.
- Assisted our sales team with layout of new installations.
- Scheduled all installations and service calls.
- Corresponded with project Superintendents and Project Managers as well as site management to ensure jobs needs and deadlines were met.
- Approved expense reports and vacations.
- Verified payroll for my team.
- Administered performance evaluations.
- Scrubbed all completed service calls and installations before they were sent to billing.
- Worked in the field to assist the service team with the installations and service calls.
- Ran a weekly operations/sales meeting.
- Applied for low voltage electrical permits.
- Scheduled low voltage inspections and met with electrical inspectors.
- Interviewed potential new hires.
- Coordinated sub-contractor work.
Service Manager
Carolina Time Equipment Co.
Charlotte, NC
06.2011 - 04.2020
- Established service department work schedules and delegated assignment for coverage needs.
- Provided repair estimates for customers.
Service Technician
Carolina Time Equipment Co.
Charlotte, NC
08.2007 - 06.2011
- Responded to service requests and on-call emergencies with timeliness and professionalism.
- Ran installations of revenue generating parking systems, building access control, and residential gate systems.
Service Technician
Whitaker Brothers
Rockville, Md
10.2004 - 08.2007
- Responded to service requests and on-call emergencies with timeliness and professionalism.
- Worked with the installation team to complete new and existing jobs.
Business Co-Owner
Advanced Access Systems
Columbia, MD
08.1999 - 10.2004
- Was contracted by a Parking management company to maintain and repair a 23-lane revenue-controlled parking facility.
Installation/Service Technician
Parking Control Systems
Kensington, MD
09.1998 - 10.1999
- Service and installation of stand-alone parking and access control systems.
Education
High School Diploma -
Springbrook High School
Silver Spring, MD07-1996
Some College (No Degree) - HVAC
Central Piedmont Community College
Charlotte, NCSkills
- Project planning and prioritization
- Research and analysis
- Motivation techniques
- Customer relationship management
- Project management
Timeline
Level II Maintenance Technician
Childress Klein Properties
04.2023 - Current
Lead Technician
TEM Systems
01.2023 - 04.2023
Senior Lead Technician/Project Manager
Carolina Time Equipment Co.
10.2021 - 10.2022
Operations Manager
Carolina Time Equipment Co.
04.2020 - 10.2021
Service Manager
Carolina Time Equipment Co.
06.2011 - 04.2020
Service Technician
Carolina Time Equipment Co.
08.2007 - 06.2011
Service Technician
Whitaker Brothers
10.2004 - 08.2007
Business Co-Owner
Advanced Access Systems
08.1999 - 10.2004
Installation/Service Technician
Parking Control Systems
09.1998 - 10.1999
High School Diploma -
Springbrook High School
Some College (No Degree) - HVAC
Central Piedmont Community College