Michael Warwick

Involved in all aspects of course maintenance from course set up(pins and tee markers) to the setting up of equipment. Proficient in irrigation installation, repair and design. Spring opening and fall closing of the course. Operation of all machinery related to the daily operations of a golf course. Maintenance of equipment and repairs. Detailed record keeping for chemical/fertilizer applications. Worked overtime, including evenings and weekends, to respond to emergencies and fix unsafe conditions. Kept supervisor informed of job progress and material requirementsManaged work with little supervision.

• Trained crew members on safety practices and equipment use.

Store representative for key accounts in the Steinbach area who sales totaled close to $2 million dollars.

Involved in the day to day sales toward walk-in and online sales customers.

• Expanded new business and developed effective sales and marketing campaigns.
• Counted and verified orders picked to ensure accuracy.
• Introduced new incentive programs for high volume customers.
• Expanded new business in conjunction with sales and marketing campaigns.
• Asked a variety of open-ended questions to determine customer requirements and help identify the correct products and services.
• Promoted accessories and cross-sold additional products and services for the possibility of easing repair process.
• Made outbound sales calls to contact prospective leads, using effective communication skills.
• Compiled statistical information for special reports.

Customer interactions relating to automotive parts and accessories. Dealing with general public walk-in customers to high paced, high volume commercial accounts. InvoicedPicked, packed, received, and restocked products. Counted and verified orders picked to ensure accuracy. Ensured customer satisfaction by providing highest quality of products. Handled end-processing of customer orders including hand loading trucks and removing shipping pallets. Unloaded incoming inventory and placed products onto shelves.

Followed checklists to verify that all important parts were examined. Examined vehicles to determine the extent of damage or malfunctions. Communicated with customers regarding vehicle issues and potential repairs. Operated pneumatic tools and air compressors. Removed and replaced tires, shocks, struts and brakes. Maintained a 100% customer service satisfaction rating. Contributed to repeat and referral business by using strong customer service and problem solving skills. Organized work records and filed reports. Ordered accurate amounts of parts and supplies to maintain necessary inventory.

• Managed special project such as winterizing the course, removing trees and stumps and updating landscaping shrubbery.
• Maintained the safety and security of hazardous chemicals.
• Diagnosed issues with equipment and directed repairs.
• Took care of facility equipment, grounds, roads and fences.
• Notified supervisors of faulty operations and defective materials.
• Completed all repairs and maintenance work to company standards.
• Used measuring instruments to inspect parts.