Open To Work
MICHAEL BIBBY
Senior Atlassian Consultant
San Leon,TX
Summary
Professional with extensive experience in analytics and business operations, recognized for delivering actionable insights and strategic recommendations. Proven ability to manage cross-departmental projects, ensuring compliance with documentation standards and implementing key contracts. Expertise in identifying trends that drive performance improvements and enhance profitability through data-driven strategies. Strong skills in building strategic relationships and fostering collaboration to achieve organizational goals and regulatory compliance.
Clearance: TS/SCI.
Overview
25
25
years of professional experience
Work History
Senior Atlassian Consultant
Atlas-Bench (Contract - RightStar)
01.2023 - Current
- Managed and administered DARPA's Atlassian products including Jira, Confluence, and Bitbucket.
- Configured and automated platforms to align with specific organizational needs.
- Oversaw user access and security while performing system maintenance and upgrades.
- Troubleshot issues and customized workflows, dashboards, and permissions.
- Collaborated with cross-functional teams to deliver tailored solutions and user training.
- Migrated over 100,000 issues from Remedy helpdesk to Atlassian JSM.
- Supported Agile Center of Excellence by configuring Jira Align.
- Provided recommendations based on Atlassian best practices to enhance system functionality.
Senior Systems Administrator
Decisive Point Consulting Group
01.2022 - 01.2023
- Delivered operational support for DI2E Atlassian Suite, serving 50,000 users and 6,200 projects.
- Executed infrastructure upgrades for mission-critical Atlassian applications to enhance performance.
- Conducted regular system audits to identify discrepancies and recommend improvements.
- Provided technical recommendations aligned with best practices for Atlassian applications.
Atlassian Consultant
6Kites Inc.
Lewisville, USA
01.2021 - 01.2022
- Led complex Jira and Confluence migration projects, ensuring seamless transitions to the cloud.
- Provided technical assistance for client upgrades and conducted monthly assessments of Atlassian applications.
- Executed consolidation and cleanup processes for efficient migrations from on-premise installations.
- Recommended addons tailored to client needs, enhancing overall system functionality.
- Archived projects, issues, and workflows for a client with over 1 million issues.
- Managed migration efforts for Jira and Jira Service Management platforms.
- Instituted third-party addon integration with client's existing CMDB, streamlining operations.
Senior Operations Analyst
Praecipio Consulting
Austin, USA
01.2015 - 01.2021
- Assisted clients in diagnosing and troubleshooting simple to complex technical issues.
- Executed upgrades and migrations while analyzing server and application performance for over 30 Managed Services and Hosting clients.
- Configured, upgraded, maintained, and resolved problems with Atlassian products including Confluence, Jira, and Bitbucket.
- Utilized best practices to support deployments on Linux and Windows operating systems across diverse technologies.
- Mentored peers and junior staff by providing technical guidance and issue-resolution support.
Senior Operations Analyst
ISTA North America
Houston, USA
01.2007 - 01.2015
- Managed analysis and remediation of escalated issues, achieving 99.9% uptime.
- Led development and testing of Java code updates, ensuring adherence to Quality Assurance standards.
- Administered EDI production environment handling 300 million transactions annually.
- Spearheaded establishment of EDI communication platforms, facilitating seamless data transitions within client environments.
Skills
- Windows Server
- Linux
- AWS
- Azure
- VMWare
- JAVA
- Oracle
- MySQL
- SQL
- PostgreSQL
- HTTP/HTTPS
- SSL
- LDAP
- SSH
- Jira Cloud
- Jira Datacenter
- Jira Service Management
- Jira Align
- Confluence
- Crowd
- Bamboo
- Bitbucket
- Slack
- OpsGenie
- Puppet
- New Relic
- SSO
- 2MFA
- 3rd party Atlassian plugins
- Office 365
Training
- United States Navy Cryptologic Technician Maintenance 2nd Class
- ITIL: V3 Certification
Volunteer Experience
- HLSR Rodeo, Vice Chairman, IT Support – Transportation Committee
- Pasadena Strawberry Festival, Director, IT Support
Timeline
Senior Atlassian Consultant
Atlas-Bench (Contract - RightStar)
01.2023 - Current
Senior Systems Administrator
Decisive Point Consulting Group
01.2022 - 01.2023
Atlassian Consultant
6Kites Inc.
01.2021 - 01.2022
Senior Operations Analyst
Praecipio Consulting
01.2015 - 01.2021
Senior Operations Analyst
ISTA North America
01.2007 - 01.2015