Michael W. D'Alfonso
Thomas Gregory
Pilesgrove,NJ
42
years of professional experience
Detail-oriented Project Manager experienced in optimizing processes and enhancing team collaboration. Delivered impactful solutions through effective project management and problem-solving skills in fast-paced environments. Focused on driving technological advancements and continuous improvement while exceeding targets and supporting team objectives.
Work History
Professional Duplicating
26 Years 1 Month- Running and maintaining duplicating equipment, such as copiers, blue print machines, booklet makers and industrial size paper cutters; perform maintenance service to the machinery by changing drums and performing preventive maintenance tasks; perform network setup and IT responsibilities; I am proficient in Adobe Photo Shop, Acrobat, Microsoft Publisher, Word, and Outlook; Repaired various equipment and tools within the shop.
- Assisted clients in formatting projects for printing; set up client projects in various formats; utilized Adobe and Microsoft Office Suites; operated and maintained large digital presses and Fiery systems; configured large format OCE plotters and scanners; managed large format latex and color poster makers; ensured proper functioning of Nortel VOIP system and provided troubleshooting; offered in-house IT support for computers and printers; set up and maintained printers for the entire workforce; coordinated and prepared deliveries through UPS.
- August 2000 to Present -Professional Duplicating, 700 Abbott Dr., Broomall, PA.
- Performed various job duties to support daily operations.
Account Associate
2 Years 10 Months- Worked at different assigned accounts to ensure proper daily production while running and maintaining high-end Xerox copiers such as Docu Techs, Docu Color 40s and other industrial size Xerox equipment; perform maintenance service to the machinery by changing drums and performing preventive maintenance tasks.
- September 1997 to July 2000 - Xerox Corporation, King of Prussia King Business Center; King of Prussia, PA 19406.
- Duties:
Sales Manager
5 Years 8 Months- Managed sales and installations while providing customer service, prepared invoices and purchase orders
- 1991 to 1997 - Shade Mart Manufacturing, 25th and Wharton Streets, Philadelphia, PA 19147.
- Outlined daily responsibilities
Sales Manager
2 Years 4 Months- Managed daily operations, greeted customers, and maintained accurate store records.
- 1989 to 1991 - Casual Furniture, Delsea Drive, Deptford, NJ.
- Duties:
Customer Service Representative
4 Years 9 Months- Managed daily operations of warehouse for shipping and receiving, ensuring timely customer deliveries
- 1984 to 1989 - Carl Harz Furniture, Broad Street, Elmer, NJ 08318.
- Outlined responsibilities for the position
Education
High School Diploma
Graduate
Skills
Self-motivated
Positive demeanor
Critical thinking
Calm under pressure
Issue resolution
Equipment reliability
Reliable
Client relationship management
I am a highly motivated self-starter.
I work well with others and independently.
Stress management
I will be your go to Guy.
My personal motto is to do things right the first time.
Verbal communication
Accomplishments
- Resolved product issue through consumer testing.
Timeline
Professional Duplicating
Thomas Gregory
08.2000 - 09.2026Read More
Account Associate
Xerox Corporation
09.1997 - 07.2000Read More
Sales Manager
Shade Mart Manufacturing
07.1991 - 03.1997Read More
Sales Manager
Casual Furniture
02.1989 - 06.1991Read More
Customer Service Representative
Carl Harz Furniture
08.1984 - 05.1989Read More
Arthur P. Schalick High School
High School Diploma
Read More
Customer satifaction champion the last 5 years working at Zerox.
There is not a project that I would not tackle, feeling that I could repair or fix it.