Michael W. De Salvo
Panama City,FL
Summary
High quality professional capable of bringing creativity, communication and leadership skills to a serious employer enabling the team to achieve exacting standards, exceed goals and demonstrate strong work ethics.
Knowledgeable [Desired Position] with solid background managing inmate populations and maintaining security protocols. Demonstrated ability to handle high-pressure situations and resolve conflicts efficiently. Proven skills in communication and teamwork, consistently ensuring safe environment for staff and inmates.
Experienced with maintaining security and control within correctional facilities. Utilizes conflict resolution and de-escalation techniques to manage inmate behavior effectively. Strong understanding of legal and ethical standards, ensuring compliance and safety.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Correctional Officer
Management & Training Corporation
08.2025 - Current
- Supervised inmate activities to ensure compliance with institutional regulations.
- Conducted regular security checks to maintain safety and order within facility.
- Responded promptly to incidents, utilizing de-escalation techniques and conflict resolution strategies.
- Monitored inmate behavior, documenting violations and preparing reports for management review.
- Trained new officers on policies, procedures, and emergency response protocols to enhance team effectiveness.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
Corrections Officer
Florida Dept. of Corrections
08.2024 - 07.2025
- Supervised inmate behavior and ensured compliance with facility regulations.
- Conducted thorough inspections of inmates and living quarters to maintain security.
- Implemented safety protocols, minimizing risks during daily operations.
- Coordinated with law enforcement and other agencies during crisis intervention situations.
- Trained new corrections staff on policies, procedures, and emergency response techniques.
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Collaborated with fellow officers to maintain a secure and orderly environment within the correctional facility.
- Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
- Provided guidance for new staff members as part of an ongoing training program aimed at enhancing overall team performance.
- Reduced escape attempts, crimes, and other hazardous activity through close observation and situational awareness.
Medical biller/coder
Pulmonary Associates
04.2010 - 12.2023
- Translate patient information into alphanumeric medical code; collect, post, and manage patient account payments; submit claims to insurance; prepare and review patient statements; review delinquent accounts and call for collection purposes; process payments from insurance companies; maintain strict confidentiality; code patient services and enter into computer; sort and file paperwork; handle information about patient treatment, diagnosis, and related procedures to ensure proper coding; know several different coding systems, including Level 1 HCPCS and Level 2 HCPCS; use computers to read and organize charts; follow up to see if a claim is accepted or denied; investigate rejected claims to see why denial was issued; investigate insurance fraud and report if found. Obtained insurance verifications and prior authorizations for visits and treatments. Researched and coded patient referrals. Performed and supervised medical audits and medical record transfers from this practice to other practices upon request. Transfer from paper office environment to EMR, and use of EMR system per HIPAA regulations.
Manager
Blockbuster Video
05.2008 - 04.2010
- Ensure the store is organized and clean according to and above Blockbuster standards. Perform tasks as needed by upper management for improvement of the store. Receive new products, check them in and stock merchandise. Assisting customers in locating their entertainment needs as well as cash/credit transactions.
Warehouse Supervisor/Tech Dispatcher
ISI Communications
10.2003 - 05.2008
- Ordered all equipment/supplies needed for cable, internet, and phone installations. Monitored the stock and equipment used by techs, as well as kept timelines to verify time frames and appointments were met. Liaison between the techs in the field, other vendors such as Sierra & Cox Communications and customers for support and feedback. Installed equipment and repaired low voltage equipment; i.e. DVD, VCR, audio systems, computers and laptops.
AutoCAD Drafter/Designer
Pacifica Engineers
08.1997 - 10.2003
- Produced AutoCAD drawings for mechanical and electrical departments. Drew up red-line revisions provided from engineers, designed as well as drew up the blueprints for plumbing departments. Job site walks to verify field conditions before building, and after to verify mechanicals were installed according to blueprint specifications. Relocated from San Diego, CA firm.
Operations Manager
Pet Supply Warehouse
07.1992 - 08.1997
- Oversaw 10 stores, including 300 plus employees and an 800-comment line ensuring customer care and continued patronage. Visit and walk through each store bi-weekly to verify store managers, grooming departments and all staff were working to full potential and meeting or exceeding the standards set forth by company. Reviewed a checklist with managers on each site to work through issues or concerns as well as implement good ideas to use in other stores.
Education
Certification - Corrections Officer
FDLE Academy
Vernon FL01-2025
Skills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Inmate supervision
- Mental health awareness
- Correctional facility procedures
- Policy enforcement
- Restraint techniques
- Inmate monitoring
- Self-defense tactics
- Search and seizure procedures
- Observation
- Surveillance
- Contraband seizure
- Trained in defensive tactics
- Prisoner transport
- Firearm operations trained
Certification
- Certification: CPC (Certified Professional Coder) through the AAPC Oct. 2011 and ICD-10 certification Feb. 2014
- Membership: Current member of the AAPC since Oct. 2011
- CPR, AED, AND First Aid Certified
Timeline
Correctional Officer
Management & Training Corporation
08.2025 - Current
Corrections Officer
Florida Dept. of Corrections
08.2024 - 07.2025
Medical biller/coder
Pulmonary Associates
04.2010 - 12.2023
Manager
Blockbuster Video
05.2008 - 04.2010
Warehouse Supervisor/Tech Dispatcher
ISI Communications
10.2003 - 05.2008
AutoCAD Drafter/Designer
Pacifica Engineers
08.1997 - 10.2003
Operations Manager
Pet Supply Warehouse
07.1992 - 08.1997
Certification - Corrections Officer
FDLE Academy