Michael Weaver
Brandywine,MD
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
11
11
years of professional experience
Work History
Program Manager
Equal Opportunity Schools
05.2024 - Current
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Flight Crew HR Manager
American Airlines
05.2023 - 05.2024
- Boosted productivity by setting clear goals and expectations for each crew member
- Mentored new crew members, ensuring their smooth integration into team and accelerating their learning process
- Developed and implemented policies and practices to foster a positive work environment and enhance employee engagement
- Trained and mentored flight attendants to ensure thorough understanding of and compliance with all Company and departmental policies, procedures and regulations
- Initiated appropriate corrective action, up to and including dismissal from company
- Provided guidance in developing Flight Attendants and Support Staff for greater responsibility, transfer and promotion
- Participated in task forces and planning activities to problem solve and plan future direction of new hire team
Flight Crew HR Attendance Manager
American Airlines
05.2022 - 05.2023
- Managed employee relations functions, including conflict resolution, investigations, and disciplinary actions
- Lead all attendance conversation in base & updated employee records regularly with detailed documentation
- Processed mitigation in line with contractual & company policy in collaboration with employee, union representative and local base management
- Acted as local contact for Admin regarding reinstatements and leave policy questions including FMLA & Medical leaves
- Supported local base operations and local union members in time loss management
- Coached and counseled Flight Attendants to ensure understanding and compliance of all Company and departmental policies, procedures and regulations
- Initiates appropriate corrective action, up to and including dismissal from company
Duty Manager
American Airlines
11.2021 - 05.2022
- Ensured compliance with all company policies, local regulations, and industry standards related to electronic flight bag implementation
- Responsible for providing support to Flight Attendants and facilitating enhancement of customer experience by achieving on time departures through increased inter-departmental interaction, consistent communication, use of operational resources, and team member accountability
- Acted as first point of contact regarding crew events that may impact operational performance and reliability
Flight Attendant
American Airlines
03.2014 - 11.2021
- Inspected interior of aircraft prior to, during and after flights to make sure emergency equipment was in place
- Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats
- Maintained high standard of cleanliness and personal appearance to promote sense of professionalism and passenger confidence in crew
- Drove passenger satisfaction by answering questions and providing solutions to issues arising during flights promptly
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff
- Operated in compliance with all airline and federal aviation regulations for complete compliance with safety and security procedures
Education
Associate of Arts - Accounting
Prince George's Community College
Upper Marlboro, MD05-2026
Skills
- Non-exempt Crew Communication
- Training and Development
- Performance Management
- Conflict Resolution
- HRIS and Data Management
- Organizational Development
- Project Management
- Problem-Solving
- Strategic Planning
- Team Leadership
- Project Coordination
Phone
202, 699-1093
Timeline
Program Manager
Equal Opportunity Schools
05.2024 - Current
Flight Crew HR Manager
American Airlines
05.2023 - 05.2024
Flight Crew HR Attendance Manager
American Airlines
05.2022 - 05.2023
Duty Manager
American Airlines
11.2021 - 05.2022
Flight Attendant
American Airlines
03.2014 - 11.2021
Associate of Arts - Accounting
Prince George's Community College
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