Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth. Motivated, outgoing and friendly with strong drive to succeed.
Overview
32
32
years of professional experience
Work History
Sales Administrator/Assistant
Palmer Candy Company
12.2024 - Current
Managed order processing and fulfillment to ensure timely delivery of products.
Coordinated communication between sales teams and customers to improve service efficiency.
Maintained accurate records of sales transactions using CRM software.
Assisted in preparing sales reports to track performance and identify trends.
Keep price lists and costing sheets up to date.
Assist in managing specific customer accounts.
Update all specification sheets for Palmer branded items as well as customer specific forms.
Liaison between sales, purchasing, quality and production.
Handle all aspects of National shows.
Assist with sales presentations and updating specification books.
Maintain and order all supplies needed for promotional items.
Handle new item set up and product introductions.
Developed sales reports and forecasts to support strategic decision-making.
Assist with order entry, billing, customer calls,
Maintained CRM system for accurate tracking of client interactions and sales progress.
Ability to interact with all functions within the organization and the ability to work directly with individuals at all levels and functions.
Corporate Communications Specialist
Eclipse Digital Imaging/PresenterMedia
04.2013 - 12.2024
Manage sales, customer service, technical support, account management, software conversion/uploading to the website and accounts receivable payment collection.
Able to build high level relationships with customers in order to grow current and new partnerships that lead to achieving revenue and margin goals.
Develop and maintain strong relationships with customers through phone, email, website and social media support.
Manage PresenterMedia's corporate, educational, federal and state clients. Maintain and increase PresenterMedia's interaction with the online community through use of social media.
Build on PresenterMedia's educational and marketing resources through regular publishing to the company blog and through recording educational and informational tutorials.
Utilized websites and social media platforms to produce video presentations.
Provided excellent service and attention to customers through online support or through phone conversations.
Exceeded customer satisfaction by finding creative solutions to problems.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Handled delegated tasks.
Membership Sales Representative
4 Seasons Health Club
02.2008 - 04.2013
Completed membership paperwork and captured transactional information to motivate ongoing participation of new member.
Conducted tours of facility while establishing relationships and targeting prospective member goals and needs.
Emphasized and enforced company objectives to reaffirm and validate member expectations.
Assisted customers during selection process and helped choose perfect products to meet individual needs.
Made recommendations to customers to promote brand effectiveness and product benefits.
Oversaw satellite facilities while mentoring and training new employees.
Assist management in data and management reporting.
Advertising Sales Representative
Sioux City Journal
03.2011 - 07.2012
Prospected and cold-called customers to develop new sales leads.
Helped customers design and layout spec ads.
Presented engaging media packages and advertising options to prospects.
Upsold advertising packages and options to customers by making outbound sales calls.
Explained to clients how specific types of advertising helped promote customer products or services.
Sold print, online, niche publication, newspaper inserts and related printed products.
Managed and retained existing client accounts.
Participated in incentive programs and contests designed to support achievement of production goals.
Developed tool to track and monitor personal sales opportunities, deals in progress and finished contracts.
Sales Coordinator
Gateway Computers
05.1993 - 11.2008
Major Account Sales Associate, Sales Assistant, Account Sales Operations representative and Customer Service representative.
Fostered relationships with customers to expand customer base and retain business.
Selected to train and mentor new Sales Associates.
Coordinated and finalized sales proposals to complete purchases.
Drove sales by effectively up-selling and cross-selling products to maximize profitability.
Consistently maintained and grew large accounts with Fortune 500, Government and Educational accounts.
Supported Major Account team representatives when on leave or vacation to oversee and grow their accounts.
Partnered with sales representatives during customer consultation to build agency and customer relations.
Education
Bachelor of Science - Business Management
Bellevue University
Bellevue, NE
12.2012
Associate of Science - Technical Business Management and Human Resources
Western Iowa Tech Community College
Sioux City, IA
09.2010
Associate of Applied Science - Computer Programming Software Technician
Western Iowa Tech Community College
Sioux City, IA
Skills
Corporate Communications
Efficient in all Microsoft applications - Word, Excel, PowerPoint, Gmail, ect Quick Books, After Effects, Photoshop, Camtasia, ColorMania, Keynote, Google Slides, Brain Tree/PayPal Various internal applications
Customer Service, sales, problem-Solving, time Management, verbal and written communication
Product and Service Promotion
Project Management
Media Communications
Promotions and Advertising
Presentation Materials
Contact Database Management
Detail-Oriented
Report generation
Timeline
Sales Administrator/Assistant
Palmer Candy Company
12.2024 - Current
Corporate Communications Specialist
Eclipse Digital Imaging/PresenterMedia
04.2013 - 12.2024
Advertising Sales Representative
Sioux City Journal
03.2011 - 07.2012
Membership Sales Representative
4 Seasons Health Club
02.2008 - 04.2013
Sales Coordinator
Gateway Computers
05.1993 - 11.2008
Associate of Science - Technical Business Management and Human Resources
Western Iowa Tech Community College
Bachelor of Science - Business Management
Bellevue University
Associate of Applied Science - Computer Programming Software Technician