Michael Wellman
Henderson,NV
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate with strong organizational skills ready to secure TECH II / SITE MGR. Position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
42
42
years of professional experience
Work History
OSP Lead Tech
Abacus Technologies Corp.
2018.09 - Current
- Presently I am a Tech II Lead OSP, and I’ve been working as temporary Site Manager for Abacus on Nellis AFB and Creech AFB
- My responsibilities are to maintain the BTS contract all voice and data installations and repairs
- I run the CVC program which builds the cable infrastructure on Nellis AFB and Creech AFB.
- I am the lead on Dig permits and make sure PMI’s are correctly tagged, cleaned and CVC’ed
- I was the project manager and lead, having designed and implemented FMQ-19 project from Rod and Roped a path and pulling 8000 feet of 24 strand SM fiber optic from building 1740 up the middle of the flight line to two weather transponder locations that included 600 feet of trenching and installing a 2 inch conduit from closest hand hole to the weather transponder location
- I have experience with all types of fiber SM / MM ISP and OSP
- I have many years of experience with fusion splicing fiber unicam’s and quick connects.
I&R Tech
CenturyLink
2012.01 - 2018.02
- As an I&R tech, my duties are working with Prism TV and DSL internet installs and trouble tickets
- Handling different types of cable, construction and maintenance work associated with all central office facilities, including repairs on outside plant cables, replacing and removing cross connections to the central office
- Installing inside wiring and climbing telephone poles to complete necessary connections, repairs, and test and replace faultily wiring from SST to NID
- Program routers and modems for bridge mode and static IP’s, working with fiber installs and troubleshooting repairs
- Collaborating with customers to resolve complex issues and win customer loyalty
- While staying involved in the “You Can” sales program I was awarded The Nevada Pride award for June 2014 and Circle of Excellence for 2015
- Reduced customer complaints by effectively addressing and resolving service-related concerns in a timely manner.
Network Tech Lead
KBR (Kellogg Brown and Root)
2009.10 - 2012.01
- Worked for the government funded LOCAPIII project, supporting are troops in Iraq
- My OSP responsibilities included the design, installation and services related to communication systems, such as satellite, line of sight wireless COMM, fiber optics, phone (VOIP), public address systems and the transmission of data
- As a Desktop Analyst, my responsibilities included administration of computer system hardware, software, information systems & peripheral equipment such as servers, desktops, printers and storage devices
- Maintain, install, upgrade and configure data operating systems and maintain basic security and recovery procedures such as backups
- I assisted in monitoring, responding, configuring, installing, and repairing hardware and software problems according to established procedures.
Journeyman Installer
Fisk Electric and Technologies
2008.01 - 2009.12
- Performed diverse types of cable construction, associated with all voice/data network facilities
- Duties included interpreting electrical schematics, installing, testing any type of associated wiring like cat
- CAT 5, 6 cable and Multimode and Single mode fiber
- Performed testing using a OTDR meter on Multimode and Single mode fiber and fusion splicing
- Installation and grounding in MDF and IDF rooms
- Installation of cabinets, ladder rack systems and cross-connections
- Perform all these duties working on City Center Project in Las Vegas.
I&R Technician / Full Install PC Technician
EMBARQ
2005.02 - 2008.01
- Two years of experience installing Telephone and DSL lines in homes and offices
- Performed all types of cable construction and maintenance work associated with all central office facilities, including repairs on outside plant cables, replacing, and removing cross-connections to central office
- Installed inside wiring, terminal box, and climb telephone poles to complete necessary connections, repairs, and test and replace faultily wiring from SST to NID
- Performed full installs to customers PC’s.
- Programed DSL modems, Linksys and Zyxel routers, wireless routers, hubs, switches, and wireless network cards to build networks for customers in their home and office.
Senior Technician
NEC Unified Solutions
1999.01 - 2006.01
- Seven years of experience performing installations and maintaining voice/data networks
- On site at properties like New York New York, Hard Rock Hotel, Mandalay Bay, Luxor, Excalibur, Monte Carlo, Paris, Bally’s
- Duties included interpreting service orders, system configurations, and electrical schematics for installation, programming, rearranging equipment and associated wiring
- Duties also included the installation, modification, testing and servicing of voice/data CPE equipment
- Systems include Key Systems, PBX, Voice Mail and all other peripheral and ancillary equipment including PC’s using WINDOWS
- Peripherals including voicemail systems, ACD, IVR, applications T1, ISDN, PRI, VOIP, and data network and integration configurations.
Owner
Precision Communications
1987.01 - 1999.01
- Twelve years’ experience in telecommunication design, implementation and operations and managing the sales staff and service technicians
- Implemented daily sales strategies to increase front end sales Mentored and developed new hires
- Organized and supervised sales presentations
- Duties included handling customer needs and designing a system configuration for installation, modification, and servicing of voice/data CPE equipment
- Systems include: Tadiran, NEC, Mitel and Nortel Systems and Call pilot, Star talk voicemail systems.
Senior Technician
Tel Plus Inc.
1982.01 - 1987.01
- Five years’ experience with Tel Plus doing installs and service on NEC PBX and Key system product line to 1A2 telephone systems.
Education
Marketing and Sales -
Clark County Community College
Las Vegas, NVDiploma -
Chaparral High School
Las Vegas, NVSkills
- Organizational Skills
- Relationship Building
- Task Prioritization
- Conflict Resolution
- Problem-Solving
- Problem Resolution
- Supervision and leadership
- Team building
- Customer Relations
- Team Management
Technical Certifications
- Certified Switch Programmer the following:
- NEC NEAX 2400 IMX / IPS
- NEAX AD8 / AD40 VM SYSTEMS
- TADIRAN CORAL I, II & III SVC PBX ver. 6 thru 8
- SIEMANS SD-192 PBX
- MITEL SX-50 / SX-200
Computer Applications Experience
- TEAMS
- CIPS
- CVC
- TSC
- Remedy tickets
- WINDOWS 11
- Microsoft Word, Excel, PowerPoint, Outlook, Adobe Professional,
Technical Experience
- NEC 2400 PBX
- 2000 IPS / IVS
- ELITE IPK
- NEAX AD-8 / AD-40 VOICEMAIL
- NORTEL NORSTAR ICS SERIES / DR SERIES
- CALLPILOT / STARTALK VOICEMAIL
- TADIRAN CORAL PBX I, II, III ACD / CORALMAIL 8,16
- MACROTEL 816 KEY SYSTEMS
- PROSTAR 816 KEY SYSTEMS
- VOICEMAIL CENTIGRAM / REPARTEE
- TELEDEX ALL PHONES
- CISCO/AVAYA VOIP PHONES
- CISCO Switch and Routers
- OSHA10
- SISSOR LIFT
- BOOM LIFT
- FORKLIFT
Timeline
OSP Lead Tech
Abacus Technologies Corp.
2018.09 - Current
I&R Tech
CenturyLink
2012.01 - 2018.02
Network Tech Lead
KBR (Kellogg Brown and Root)
2009.10 - 2012.01
Journeyman Installer
Fisk Electric and Technologies
2008.01 - 2009.12
I&R Technician / Full Install PC Technician
EMBARQ
2005.02 - 2008.01
Senior Technician
NEC Unified Solutions
1999.01 - 2006.01
Owner
Precision Communications
1987.01 - 1999.01
Senior Technician
Tel Plus Inc.
1982.01 - 1987.01
Marketing and Sales -
Clark County Community College
Diploma -
Chaparral High School
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