Summary
Overview
Work History
Education
Skills
Timeline
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Michael Wells

322 Ditch's Run,IL

Summary

Proven professional with extensive experience at USF Holland - Division Of YRC Worldwide, showcasing a strong commitment to safety and customer satisfaction. Excelled in time management and customer service, achieving a clean driving record and enhancing operational efficiency. Recognized for outstanding attendance, demonstrating adaptability and a keen ability to learn quickly.

Overview

13
13
years of professional experience

Work History

Driver and Dock Hand

USF Holland - Division Of YRC Worldwide
03.1994 - 08.2007
  • Followed all relevant traffic laws and safety regulations.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Passionate about learning and committed to continual improvement.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Achieved recognition for outstanding attendance and reliability, contributing to team's success.
  • Enhanced safety protocols by rigorously adhering to all operational guidelines and conducting regular equipment checks.
  • Improved accuracy in inventory management by diligently labeling and storing items in designated areas.
  • Maintained accurate records of inventory to support warehouse organization and efficiency.
  • Enhanced operational efficiency, executing timely loading and unloading of shipments.
  • Reduced instances of damaged goods with careful handling and adherence to best practices in loading techniques.
  • Facilitated efficient use of dock space by organizing storage areas and optimizing cargo placement.
  • Streamlined loading processes, reducing wait times for trucks and improving overall dock productivity.
  • Conducted thorough inspections of incoming shipments to verify contents and report discrepancies.
  • Operated cranes to safely move and load heavy items onto ships and trucks.
  • Supported timely delivery of goods by working closely with transportation teams and maintaining clear communication lines.
  • Operated moving truck safely to deliver items to destination without nicks or scratches.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Demonstrated attention to detail in reviewing documentation for accuracy and compliance with relevant regulations.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Demonstrated flexibility in performing various roles as needed, including operating heavy machinery or assisting with administrative tasks when necessary.
  • Maintained a clean work environment, promoting a safe and efficient workspace for all employees.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Expedited shipment processing by accurately documenting cargo details, including weight, dimensions, and potential hazards.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Strapped items down over protective padding to secure throughout transportation.

Education

High School Diploma -

Cahokia
Cahokia,Il
05-1972

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record

Timeline

Driver and Dock Hand

USF Holland - Division Of YRC Worldwide
03.1994 - 08.2007

High School Diploma -

Cahokia
Michael Wells