Michael Welter
Apple Valley,MN
Summary
Experienced National Field HR Manager and Sr. HR Generalist with extensive experience in partnering with senior leadership to develop and maintain competent workforce. Skilled in implementing and communication HR processes, policies, and legal compliance, while managing employee relations for a workforce of +1800. Adept at coordinating total rewards programs, ensuring regulatory compliance, and collaborating with legal counsel on workers' compensation strategies.
Overview
9
9
years of professional experience
Work History
National Field HR Manager
Yelloh (Cygnus Home Services)
01.2023 - Current
- Designed and executed weekly site, area, and Regional Leader Training Series geared towards improving P&L Statements based on current company initiatives
- Partnered with Senior Leadership throughout Nation providing strategic employment support to develop and maintain competent workforce
- Managed effective implementation and communication of processes, policies, legal and DOT compliance initiatives and actions
- Ensured all HR activities comply with federal, state, and local laws and regulations, including labor laws and employment standards (FLSA, EEO, ADA, FMLA)
- Coached site, area, and regional leaders to create and improve culture and environment that supports values, strategies, and execution of regional and national goals
- Manage employee workforce relation functions of 1800 individuals and identifies and analyzes issues and takes corrective action when necessary
- Managed and oversaw compensation programs, including salary reviews, Total Rewards coordination with Total Rewards Team, and incentive programs.
- Implemented performance evaluation systems, provided feedback, and developed performance management plans to ensure employees meet their goals and objectives
- Lead and collaborated with local Attorneys and Third- Party Administrators regarding Workers Compensation Settlement strategies and communicated strategies to C-Suite for approval and execution
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
Senior Human Resources Generalist
Yelloh! (Cygnus Home Services)
01.2023 - 04.2024
- Solely responsible for administration of all Leaves of Absences, and management of all disability claims and workers' compensation program for over 2500 exempt and non-exempt employees.
- Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements for EEOC.
- Created a process that analyzed and reported on employee turnover rates to determine root causes and make recommendations for improvement.
- Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
- Assisted VP of HR in strategic development and implementation of compensation pilot programs throughout several states
- Implemented performance management systems to track employee progress and provide constructive feedback for improvement.
- Collaborated and lead legal counsel on employment law issues, reducing potential liabilities for the organization.
- Maintained up-to-date knowledge of labor laws and regulations to ensure company-wide compliance with industry standards.
- Served as a liaison between employees and management teams, addressing concerns, answering questions, and providing guidance on policies/procedures when needed.
- Conducted thorough investigations into workplace complaints, resolving conflicts fairly and efficiently while maintaining confidentiality.
Human Resources Manager
Road Machinery & Supplies Co.
07.2022 - 01.2023
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
- Evaluated and redesigned employee onboarding programs and presented strategic improvement recommendations to upper management.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Managed employee benefit programs for seven (7) different Union groups
- Oversaw and coached managers through employee disciplinary meetings, up to and including dismissal.
Human Resources Generalist
CAMP Digital
11.2021 - 06.2022
- Developed and enforced company policy and procedures relating to human resources activity, including multi-state compliance and creation of leave of absence and teleworking policies.
- Created and implemented strategic recruitment program including: applicant tracking system, job analysis of multiple positions, strategic assessment and selection programs, and statistical and compensatory approach applicant selection.
- Improved employee retention through starting and maintaining 401(K) Program.
- Created and improved upon existing employee onboarding process.
- Designed, created, and implemented proprietary Basic Management Training Course for all managers.
- Guided leaders and employees as subject matter expert in areas of employee classification and compensation studies, talent management and training.
- Executed redesign of organizational structures to enhance team and leadership effectiveness through operational analysis, needs assessments and process mapping.
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Collaborated with Professional Employer Organization (PEO) in administering payroll and benefits.
- Met with staff to resolve difficult situations related to performance and conflict management.
- Shadowed employees to determine accurate description of duties and skills required for each position.
- Conducted confidential investigations of discrimination, harassment and workplace violence.
- Liaised between multiple business divisions to improve communications.
- Improved quality of hiring decisions by working with hiring managers on new comprehensive employment selection processes.
- Developed and enforced company policy and procedures relating to human resources activity.
- Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
General Manager
Xperience Fitness
04.2015 - 09.2020
- Created and implemented strategic recruiting and hiring process focused on trait based applicants
- Facilitated HR operations, which included strategic workforce planning, performance management, conflict resolution, and transformational leadership
- Strategically recruited, hired, trained, and developed managers and front-line staff to accomplish mission success
- Increased employee retention rate to nearly double industry standard, leading to high-performing culture
- Assisted with on-boarding process of over 200 new hires in five years
Education
Bachelor of Arts - Organizational Leadership & Developement
Bethel University
Saint Paul, MN08.2022
Skills
- Multi-State & Union Compliance
- Managing Employee Relations & Investigations
- Employment law
- Coaching Leadership
- Advising on Strategies
- Process Improvement Recommendations
- Performance Management
- Leadership Development
- Data Analysis Skills
- Corrective Action Planning
Timeline
National Field HR Manager
Yelloh (Cygnus Home Services)
01.2023 - Current
Senior Human Resources Generalist
Yelloh! (Cygnus Home Services)
01.2023 - 04.2024
Human Resources Manager
Road Machinery & Supplies Co.
07.2022 - 01.2023
Human Resources Generalist
CAMP Digital
11.2021 - 06.2022
General Manager
Xperience Fitness
04.2015 - 09.2020
Bachelor of Arts - Organizational Leadership & Developement
Bethel University
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