Michael Wenk
Ponte Vedra Beach,FL
Summary
Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.
Overview
3
3
years of professional experience
Work History
Owner/ Operator/ Christmas Lights Decor
Michael Deans Christmas Decor
11.2021 - Current
- Managed day-to-day business operations, quoting customers on Christmas lights and other yard decor.
- Developed and maintained strong client relationships, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring team members completed all tasks accurately and efficiently. Oversaw three other employees.
- It has increased customer satisfaction by implementing efficient light services and reaching the needs and goals of customers.
Lead Busser
Pussers Bar And Grille
06.2021 - 07.2023
- Trained new bussers on restaurant procedures, standards, and safety protocols, fostering a strong team dynamic.
- Enhanced customer satisfaction by efficiently clearing and resetting tables for a smooth dining experience.
- Maintained clean and organized work areas, contributing to a safe and inviting dining environment.
- Handled high-pressure situations gracefully by remaining calm under pressure while addressing customers'' concerns swiftly to maintain the flow of service within the establishment.
Education
High School Diploma -
Stetson University
Deland, FL05.2027
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
Accomplishments
I reached a 1.7 index in golf.
I graduated with over 500 service hours.
3.2gpa in college, 3.7gpa in highschool.
I got into the Professional Golf Management program at Campbell University.
Golfer
I have scored 73, 72, 77, and 75 in tournament golf, made a hole-in-one in a match, and dropped from a 20 handicap to a single digit in 19 months. I reached a 1.7 index as a low over 52 week period.
Languages
Spanish
Professional Working
Timeline
Owner/ Operator/ Christmas Lights Decor
Michael Deans Christmas Decor
11.2021 - Current
Lead Busser
Pussers Bar And Grille
06.2021 - 07.2023
High School Diploma -
Stetson University
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