Michael West
Summerville,SC
Summary
Accomplished Director of Staff at Mt Zion Church and former Law Enforcement Officer, adept in workforce planning and meeting facilitation. Excelled in aligning strategic goals, enhancing staff performance, and leading change management, demonstrating a collaborative mindset and results-driven approach. Proven track record in policy improvement and administrative management, ensuring optimal operational efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
39
39
years of professional experience
Work History
Director of Staff
Mt Zion Church
06.2015 - 04.2024
- Attended meetings to make informed business decisions, provide administrative support and evaluate progress toward goals and objectives.
- Supervised staff and participated in hiring, training and performance evaluations to establish and enforce policies and procedures for church functions.
- Aligned Sr Pastor's goals with overall church vision, ensuring cohesive progress towards shared objectives.
- Provided comprehensive support to the Pastor, enabling him to focus on critical decision-making and leadership tasks.
- Conducted regular performance reviews for staff, providing constructive feedback for continuous professional growth.
- Oversaw change management initiatives, minimizing disruption while maximizing positive outcomes during periods of transition.
- Facilitated productive meetings by creating well-organized agendas and ensuring clear communication of objectives.
- Encouraged coordination and cooperation among departments and continuous review of interdepartmental processes to support quality control and improvement.
Law Enforcement Officer
Baltimore County Police Department
05.1985 - 08.2020
- Effectively managed high-stress situations while ensuring the safety of individuals involved using de-escalation techniques when necessary.
- Answered emergency calls for help from citizens and business owners.
- Apprehended suspects by utilizing effective communication, negotiation, and conflict resolution skills.
- Completed comprehensive training courses in firearms proficiency, self-defense tactics, first aid response, crisis management, among others for professional growth as a law enforcement officer.
- Supported fellow officers during high-risk situations by providing backup, tactical support, and clear communication throughout incidents.
- Enhanced community safety by conducting regular patrols and responding to emergency calls promptly.
- Promoted a positive image of law enforcement officers among youths by engaging them with educational programs on safety awareness at schools or community centers.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Prevented escalation of conflicts by effectively mediating disputes between parties involved in incidents.
- Facilitated the reintegration of former offenders into society through mentorship programs and partnership with rehabilitation centers.
- Apprehended offenders and conducted interviews and interrogations.
Education
No Degree - General
Essex Community College
Rosedale, MDNo Degree - General
Frostburg State University
Frostburg, MDSkills
- Influencing skills
- Knowledge management
- Meeting facilitation
- Collaborative mindset
- Workforce Planning
- Results Orientation
- Planning and Prioritization
- Process Improvement
- Policy and procedure modification
- Administrative background
- Attention to Detail
- Staff Management
- Administrative Management
- Flexible Schedule
- Active Listening
Timeline
Director of Staff
Mt Zion Church
06.2015 - 04.2024
Law Enforcement Officer
Baltimore County Police Department
05.1985 - 08.2020
No Degree - General
Essex Community College
No Degree - General
Frostburg State University
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