Michael Whisenhunt
Catasauqua,PA
Summary
Experienced order picker and forklift operator with a track record of efficient work both independently and as part of a team. Adept at acquiring stock promptly to maintain smooth operations and ensure customer satisfaction. Demonstrated ability to resolve issues and implement operational enhancements. Dedicated E-5 with over 6 years of service in the United States Air Force, recognized for consistently reducing costs and boosting profits.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Shipping and Receiving Associate
Bakerly
03.2024 - Current
- Operated equipment such as forklifts and electric pallet jacks to move outgoing shipments to loading area.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Communicated with vendors and suppliers to verify timely delivery of goods.
Order Picker/Forklift Operator
ABE4 Amazon Fulfillment Center
02.2022 - 02.2024
- Operated warehouse equipment and reported instances of safety code violations to management to reduce the risk of accidents
- Reduced fulfillment errors by quickly picking items to the appropriate bins with RF scanners
- Promoted the use of RF scanners to quickly pick items and place them in the appropriate bins, reducing fulfillment errors.
Delivery Driver
GrubHub
01.2020 - 02.2022
- Carefully loaded items into the delivery vehicle to prevent damage during transport
- Was in charge of delivering food to the customer's location
- Read and understood maps, as well as written and verbal directions
- Drive a delivery vehicle that is both safe and efficient.
Route Sales Representative
Morabito Baking Co., Inc.
08.2017 - 12.2019
- Identified customers' needs and provided information on appropriate products in order to promote cross-selling
- By identifying needs, developing solutions, and delivering client-centered products, I was able to expand my customer base
- Contacted customers as soon as issues arose to immediately find resolution before problems escalated
- Increased sales with proactive account servicing and diligent relationship-building.
Non-CDL Delivery Driver/Forklift Operator
Abel's Express
10.2012 - 07.2017
- Planned delivery routes and the most efficient distribution methods
- Customer complaints, requests, and feedback were communicated to company management for prompt resolution
- Inspected truck equipment and supplies and reported any problems or safety hazards to supervisors following each shift
- Contacted customers to confirm and coordinate delivery times prior to delivery.
Route Sales Representative
Valley Pet Supply
08.2007 - 09.2012
- Identified customers' needs and provided information on appropriate products in order to promote cross-selling
- Pushed my team to achieve and exceed sales goals
- Kept accurate records of all purchases by documenting orders, collecting payments, and issuing receipts
- Contacted customers as soon as issues arose to immediately find resolution before problems escalated.
Utilities Systems Specialist-Plumber
U.S. Air Force
07.2001 - 07.2007
- Tested pipe systems by filling them with water and air to find leaks
- Thoroughly inspected pipes and piping systems to assess quality and condition
- Fixtures, water mains, natural gas, fire systems, and backflow preventers were all maintained and repaired by me.
Education
Technical School in Plumbing -
Air Force Tech School
Sheppard AFB, TX12.2001
High school diploma -
Easton Area High School
Easton, PA06.2001
Skills
- Team building
- Loading and unloading
- Route logs Documentation
- Supervision Team building
- Customer service Relationship development
- Customer satisfaction Organization
- Safe driver Communications
- Shipping and packaging Supervision
- Product location
- Inventory tracking
- Freight Experience (6 years)
- Delivery Driver Experience (8 years)
- Military Experience (6 years)
- Supply Chain
- Logistics
- Driving (10 years)
- Order Picking (2 years)
- Shipping & Receiving
- Pallet Jack
- Warehouse Experience (2 years)
- Merchandising (5 years)
- Forklift
- Plumbing (6 years)
- Order Picker (2 years)
- Forklift (6 years)
Certification
- Driver's License, 06/01/23, 06/01/28
- Forklift Certification
Timeline
Shipping and Receiving Associate
Bakerly
03.2024 - Current
Order Picker/Forklift Operator
ABE4 Amazon Fulfillment Center
02.2022 - 02.2024
Delivery Driver
GrubHub
01.2020 - 02.2022
Route Sales Representative
Morabito Baking Co., Inc.
08.2017 - 12.2019
Non-CDL Delivery Driver/Forklift Operator
Abel's Express
10.2012 - 07.2017
Route Sales Representative
Valley Pet Supply
08.2007 - 09.2012
Utilities Systems Specialist-Plumber
U.S. Air Force
07.2001 - 07.2007
Technical School in Plumbing -
Air Force Tech School
High school diploma -
Easton Area High School
- Driver's License, 06/01/23, 06/01/28
- Forklift Certification
Similar Profiles
NACHALY ROSADO PINTONACHALY ROSADO PINTO
Human Resources/Talent Acquisition Specialist at BakerlyHuman Resources/Talent Acquisition Specialist at Bakerly
Nachaly Rosado PintoNachaly Rosado Pinto
Human Resources/Talent Acquisition Specialist at BakerlyHuman Resources/Talent Acquisition Specialist at Bakerly
Alexis Maldonado-RiveraAlexis Maldonado-Rivera
Production Manager at Bakerly BarnProduction Manager at Bakerly Barn