Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Michael White

Brooklyn,OH

Summary

Talented Operations Supervisor versed in business and employee management. Offering 15 years of experience in Trucking. Decisive leader and strategic problem solver with excellent communication and planning abilities. Detail-oriented Supervisor employs expert consideration to individual aspects of each operation. Retains information and methodically executes ideas and solutions to problems.

Overview

16
16
years of professional experience

Work History

Athlete Services

Nike
07.2023 - Current
  • Streamlined onboarding processes for increased efficiency, reducing time-to-productivity for new hires.
  • Enhanced new hire experience with personalized orientation sessions and mentorship opportunities.
  • Maintained accurate records of employee data and documentation throughout the onboarding process, adhering to company policies and legal requirements.
  • Coordinated logistics for orientation events such as scheduling, venue selection, and catering arrangements, ensuring a smooth and organized experience for new hires.
  • Collaborated with HR to develop targeted recruitment strategies, resulting in a higher quality talent pool.
  • Improved employee retention by executing comprehensive onboarding programs and providing ongoing support.
  • Monitored progress of new hires throughout the onboarding process, providing feedback and guidance as necessary.
  • Put together employee files and collected required digital or physical information to meet requirements.
  • Created smooth onboarding processes to help new hires adjust to company policies, procedures and processes.
  • Worked closely with new hires, answering questions and addressing various concerns during onboarding process.
  • Trained new hires in technology required to access company systems and complete job tasks.
  • Helped new hires complete and submit required paperwork, set up benefits accounts, and initiate direct deposits.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.

Operations Supervisor

Yellow Freight
04.2023 - 08.2023
  • Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
  • Motivated and trained employees to maximize team productivity.
  • Managed internal operational standards and productivity targets.
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
  • Compiled training materials for new employees and tracked skill development.
  • Encouraged and promoted ideas aligned to business needs and benefits.
  • Analyzed department metrics and performance and reported findings to management.
  • Tracked company equipment, tools and technology to manage inventory.
  • Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
  • Conducted root cause analysis in deficient areas to identify and resolve issues.
  • Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
  • Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Interceded between employees during arguments and diffused tense situations.
  • Evaluated team member performance and productivity, provided feedback and implemented corrective actions
  • Motivated and trained employees to maximize team productivity
  • Managed internal operational standards and productivity targets

Store Manager

Aldi
03.2021 - 04.2022
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Assisted with hiring, training and mentoring new staff members.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Approved regular payroll submissions for employees.

Warehouse Manager

R.L Lipton
03.2019 - 03.2021
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Organized team-building activities that improved morale and strengthened collaboration among warehouse staff.
  • Reviewed and negotiated contracts with carriers to optimize shipping costs.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Optimized inventory levels to meet demand without overstocking, using data analysis and forecasting techniques.
  • Streamlined warehouse operations, leading to more efficient inventory management system by implementing advanced software solution.
  • Optimized shipping and receiving operations, ensuring timely dispatch and receipt of goods with minimal delays or damage.
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Facilitated collaboration between different departments to streamline processes and improve communication, leading to fewer errors and delays.
  • Maintained compliance with all regulatory requirements, conducting regular audits and adjustments as needed to meet changing standards.
  • Streamlined operations for faster order processing by updating warehouse layout and organization.
  • Developed and implemented policy and procedure updates to improve workflow and productivity.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Optimized transportation logistics, securing reliable carriers at competitive rates for efficient delivery times.
  • Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.

Operations Supervisor

ABF Freight System Inc.
04.2016 - 11.2019
  • Processed inbound and outbound shipments with high accuracy and efficiency by effectively directing associate teams and managing inventory processes.
  • Led associate focus groups and meetings to obtain suggestions, address concerns or issues and foster positive relations among team members and management.
  • Performed root cause analysis in deficient areas to identify and resolve central issues.
  • Enhanced operational efficiency and reduced labor expenses by developing and optimizing standard practices.
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
  • Created and implemented strategies for improving operational efficiency and accuracy.
  • Monitored daily and weekly key performance indicators to maintain on-track status.
  • Encouraged and promoted ideas aligned to business needs and benefits.
  • Motivated and trained employees to maximize team productivity.
  • Oversaw daily shipping operations, including loading and unloading of outbound trailers, replenishing of pallets, inventory management and supervising work of 35 member team.
  • Reviewed and assessed ongoing operations, developing initiatives for continuous process improvement.
  • Maintained compliance with DOT regulations, accurately documenting driver qualifications, permits and equipment information.
  • Oversaw transportation of 15 routes daily by coordinating personnel and developing efficient routes and workload schedules.
  • Managed all aspects of daily delivery, including routing, driver supervision and DOT compliance.
  • Closely monitored operations and performed regular safety audits to ensure staff adhered to administrative policies and compliance regulations.
  • Monitored and maintained high level of on-time delivery reliability service and performance

Dockworker

Ward Transport And Logistics
04.2013 - 06.2016
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Updated daily logs with production data such as weights, destinations and delivery times to keep management current on team activities.
  • Coordinated team member movements based on current needs, avoiding safety concerns or delays.
  • Boosted team efficiency by moving materials with forklifts, cranes and other equipment.
  • Completed regular checks of incoming freight in staging area each day.
  • Managed warehouse operations and verified proper shipment procedures.
  • Coordinated with other lift truck drivers and production personnel to process orders efficiently.
  • Packed items into appropriate containers for shipment.
  • Ensured forklifts were operational through performance of preventative maintenance and effective troubleshooting of malfunctions.
  • Shrink-wrapped average of 15/20 pallets per day.
  • Loaded, transported and stacked materials.
  • Inspected items for damage and performed temperature and quality checks.
  • Checked items against documentation for accuracy.
  • Maneuvered swivel-hooks, hoists and elevating platforms to move materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Handled multiple tasks simultaneously to maximize work efficiency.
  • Removed plastic and straps from pallets to facilitate unloading.
  • Examined shipments for quality and accuracy.
  • Worked in team environment to maintain high levels of productivity.
  • Demonstrated and applied product knowledge of all company items.
  • Operated equipment while observing standard safety procedures.
  • Inspected packed waste for signs of hazardous materials.
  • Unloaded trucks and rail cars and moved materials to staging area.
  • Completed daily forklift safety checklists.

Dockworker

FEDEX Freight
07.2009 - 03.2016
  • Coordinated daily work strategies, following oral and written instructions to properly move and ship products.
  • Loaded, unloaded and sorted cargo as part of accurate and efficient movement of shipments.
  • Prevented load shifting or damage by using bracing and strapping techniques.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Quickly answered all job-related inquiries from supervisor and delivered updates on anticipated task completion times.
  • Inspected ingoing and outgoing shipments to verify accuracy and prevent errors.
  • Operated moving truck safely to deliver items to destination without nicks or scratches.
  • Assisted Operations Supervisor with tasks during busy periods, developing new skills in management and employee development while boosting warehouse efficiency.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Arranged items at destination according to customer requests and instructions.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Navigated straightest route to reduce mileage on company trucks and speed up delivery.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.
  • Surrounded items in cling film, padded blankets and tape to protect from damage.
  • Shipped material and performed boxing, packing, labeling and preparation of any related documents.
  • Fastened documentation, including receipts, packing slips and bill of lading, to shipments leaving facility.
  • Documented warehouse stock daily and reported inventory totals to operations supervisor.

Laborer

American Scaffold
04.2010 - 02.2012
  • Gathered and disposed of work site debris to remove safety hazards and boost team productivity.
  • Interacted daily with various project managers, subcontractors and municipal inspectors to complete construction projects.
  • Managed loading and unloading of routine inventory shipments, maintaining organized and secure materials to minimize damage.
  • Directed traffic away from hazardous locations, protecting team members and general public.
  • Used radios and hand signals to coordinate communication between equipment operators and ground workers.
  • Determined materials needed for daily shift and loaded vehicles with equipment and supplies.
  • Handled scaffolding and staging construction tools and machinery to effectively complete rigging and operation.
  • Erected and removed temporary structures such as trench liners and scaffolding to meet team needs.
  • Boosted team efficiency and project requirements by correctly operating site equipment.
  • Worked alongside team to accomplish work goals according to schedule.
  • Enhanced job site safety by vigilantly monitoring equipment and team members to prevent accidents.
  • Used required tools to complete jobs, including hammers, saws, squares, levels and fastening devices.
  • Interpreted job site supervisor's orders and technical documentation to complete accurate work.
  • Communicated with equipment operators to effectively assign equipment and manage smooth materials movements.
  • Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
  • Recognized and reported potential project challenges and assisted with solutions.
  • Measured dimensions of finished workpieces to ensure conformance to specifications, using precision measuring instruments, templates and fixtures.
  • Constructed and broke down temporary retaining walls and scaffolding to support project needs.
  • Actively attended safety trainings and workshops offered by employer, bolstering overall knowledge of appropriate measures and determining areas requiring improvement.
  • Reviewed blueprints and job specifications to plan completion and estimate project costs.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Maintained and repaired facilities, equipment and tools to ensure operational readiness, safety and cleanliness.
  • Observed site safety rules to maximize protections for team members and equipment.

Delivery Driver

Premiere Truck Parts
01.2009 - 06.2010
  • Updated routes based on weather and road conditions in real time to decrease delivery times.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Accurately recorded delivery, payment and route information.
  • Loaded truck and properly secured items to prevent damage for over 15/20 deliveries.
  • Managed customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty.
  • Invoiced accurately, coordinated shipping documentation and completed daily logs to satisfy recordkeeping requirements and keep management informed of field activities.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Fostered positive working relationships with customers by responding to questions and concerns.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Recorded each delivery using proper paperwork before leaving warehouse.
  • Followed all company policies and procedures during shift.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Drove company truck for local and intra-state pick-ups and deliveries.
  • Communicated regularly with Sales Manager for delivery route details and changes.
  • Submitted receipts and money received from deliveries at end of each shift.
  • Safely operated heavy lifting equipment such as fork trucks and cranes.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.

Education

Some College (No Degree) - Applied Science

Cuyahoga Community College
Cleveland, OH

High School Diploma -

Cleveland Central Catholic
Cleveland
08.2018

High School Diploma -

James Ford Rhodes
Cleveland, OH
06.2001

Skills

  • Sales
  • Processes and procedures
  • Database management
  • Safety and compliance
  • Shipping and packaging
  • Equipment monitoring
  • Route planning
  • Product presentation
  • Product promotions
  • Performance Appraisals
  • Logistics expertise
  • Fleet Management & Logistics
  • Scheduling
  • Operations Support
  • Warehouse Management
  • DOT Regulations
  • Quality assurance
  • Operational improvement
  • Time management
  • Strategic planning
  • Inventory management
  • Policy Development and Enforcement
  • DOT Requirements
  • Employee Development

Accomplishments

Held the highest load average in the region while also eliminating a scheduled run for an entire quarter.

Also won a region wide contest for most reduced loads for an entire quarter.

Timeline

Athlete Services

Nike
07.2023 - Current

Operations Supervisor

Yellow Freight
04.2023 - 08.2023

Store Manager

Aldi
03.2021 - 04.2022

Warehouse Manager

R.L Lipton
03.2019 - 03.2021

Operations Supervisor

ABF Freight System Inc.
04.2016 - 11.2019

Dockworker

Ward Transport And Logistics
04.2013 - 06.2016

Laborer

American Scaffold
04.2010 - 02.2012

Dockworker

FEDEX Freight
07.2009 - 03.2016

Delivery Driver

Premiere Truck Parts
01.2009 - 06.2010

Some College (No Degree) - Applied Science

Cuyahoga Community College

High School Diploma -

Cleveland Central Catholic

High School Diploma -

James Ford Rhodes

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Michael White