Michael White
Syracuse,NY
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management. Very committed to providing the highest quality of patient care while remaining firm in my compliance with regulatory and practice standards. Cultivates trust and rapport with patients through excellent interpersonal skills. Branch Manager with exceptional drive and dedication to accomplishing business objectives and exceeding customer expectations. 3+ year history of success in kitchen appliance sales for a multimillion corporation and the leading kitchen cutlery distributor in North America. Additionally, I have experience in the food service industry and am accustomed to hard work and effectively managing the needs of customers. Lastly, I have proven expertise in insurance sales and products with adept customer service and communication skills.
Overview
4
4
years of professional experience
Work History
Medical Assistant
Gastroenterology And Hepatology of CNY
Liverpool, NY
04.2024 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Insurance Agent
National Income Life Insurance Company
Syracuse, NY
07.2023 - 05.2024
- Developed and implemented comprehensive insurance plans for clients according to their individual needs.
- Assessed customer risk levels and recommended appropriate coverage options.
- Provided customers with information regarding plan features, pricing, and availability.
- Educated customers on the importance of maintaining adequate insurance coverage.
Food Runner/Busser
Locale
Patchogue, NY
08.2022 - 12.2023
- Cleared tables to maintain high turnover rate and minimize wait times.
- Wiped down and cleaned chairs, booths and highchairs.
- Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
- Observed tables to tend to guest needs and identify customer service opportunities.
- Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.
- Trained newer employees to effectively fulfill the position.
Branch Manager
Vector Marketing
Syracuse, NY
05.2021 - 09.2022
- Managed and inspired team members to perform to full potential, driving branch profitability.
- Assigned duties to employees and examined work for accuracy, neatness and timeliness.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Interviewed candidates for the position of sales representative.
- Worked collaboratively with representatives I employed to foster a culture of teamwork and camaraderie.
- Increased efficiency and drove branch revenue by optimizing daily operations.
Sales Representative
Vector Marketing Company
Syracuse, NY
05.2020 - 05.2021
- Sold over $40,000 worth of kitchen cutlery in one summer.
- Top 75 sales representative in the nation.
- All American Scholarship winner.
- Presidents Club winner.
- Developed key customer relationships to increase sales.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Presented products and services to prospective and existing customers to meet client needs.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Contacted new and existing customers to outline benefits of products.
- Fostered relationships with customers to expand customer base and retain business.
- Created successful strategies to develop and expand customer sales.
Education
Bachelor of Science - Biology
SUNY Stony Brook
Stony Brook, NY05.2023
Skills
- Team Leadership
- Customer Service
- Teamwork and Collaboration
- Data Entry
- Clear Communication
- Organization
- Problem-solving
- Work Ethic
- Coaching and Mentoring
- Interviewing and Hiring
- Patient-focused care
- Problem Anticipation and Resolution
Affiliations
- Black belt in karate
- Volunteer with the Eastern Farm Workers Association in 2019 & 2020
- 2018 & 2019 volunteer tax preparer for VITA
Timeline
Medical Assistant
Gastroenterology And Hepatology of CNY
04.2024 - Current
Insurance Agent
National Income Life Insurance Company
07.2023 - 05.2024
Food Runner/Busser
Locale
08.2022 - 12.2023
Branch Manager
Vector Marketing
05.2021 - 09.2022
Sales Representative
Vector Marketing Company
05.2020 - 05.2021
Bachelor of Science - Biology
SUNY Stony Brook
Similar Profiles
Cole RockwellCole Rockwell
Medical Assistant at Gastroenterology and Hepatology of CNYMedical Assistant at Gastroenterology and Hepatology of CNY
Diana Sanchez, APRN, DNP, FNP-CDiana Sanchez, APRN, DNP, FNP-C
GS Nurse Practitioner at SAMMC at Gastroenterology/IBD/Hepatology ClinicGS Nurse Practitioner at SAMMC at Gastroenterology/IBD/Hepatology Clinic
Emilee CappsEmilee Capps
Clinical Administrative Office Specialist IV at UAB Gastroenterology & HepatologyClinical Administrative Office Specialist IV at UAB Gastroenterology & Hepatology
Michael BenzMichael Benz
Material Handler at Syracuse UniversityMaterial Handler at Syracuse University
Caitlin AbbassCaitlin Abbass
Registered Nurse, Float Pool Clinical Leader at Upstate University HospitalRegistered Nurse, Float Pool Clinical Leader at Upstate University Hospital