Michael White
Dallas,TX
Summary
Experienced HR/Employee Relations professional with strong expertise in employee relations, conflict resolution, and organizational development. Proven track record of fostering positive workplace environments through effective communication, problem-solving, and team collaboration. Highly adaptable, results-driven, and reliable in addressing evolving business needs. Skilled in performance management, policy implementation, and employee engagement strategies.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Employee Relations Manager
McDonald's Corporation
04.2024 - Current
- Primary contact and responsible for triaging reports of complex employee relations issues within designated markets.
- Investigates complex matters and evaluates compliance to policies, procedures, and regulations by gathering data and employing subject matter experts to understand the facts and draw conclusions
- Delivers highly engaging positive employee relations training to a variety of audiences to promote transfer of knowledge and application of key learnings.
- Provides resources, guidance and expertise when complex employee issues (i.e., discrimination, harassment, workplace violence, safety) arise, that is consistent with company policies and practices and limits exposure to legal liability.
- Manages relationships with external resources on complex employee relations matters.
- Monitors priority areas/markets and partners with the business to develop proactive strategies to mitigate potential future risk.
- Counsels customers on best practices and compliance measures to address issues with workforce-related conduct and policies and practices.
- Ensures tools, resources and processes in assigned areas are relevant, executed to standard and compliant with applicable employment laws.
- Monitors and maintains awareness of pending employment trend changes that affect US-based restaurants and communicates proactively.
- Advocates for the adoption and execution of employee engagement best practices and McDonald's people standards.
- Takes a leadership role with customers and applies employee and labor relations expertise to implement short and long-term solutions that balances the needs of employees, the business and legal compliance.
- Advises customers on preventive maintenance steps to be assured of employment and labor law compliance.
Sr. Employee Relations Investigator
The Boeing Company
07.2023 - 03.2024
- Gathers preliminary investigative data (e.g., witness statements, electronic data, physical evidence) to assess the validity of an allegation
- Prepares an investigative plan to issue spot, determine investigative scope, as well as to identify and employ additional resources (e.g., budget requirement, special equipment, computing forensics)
- Utilizes established investigative procedures to continually assess reported information to determine risk and whether it is within the investigation scope of responsibility
- Investigates complex matters and evaluates compliance to policies, procedures, and regulations by gathering data and employing subject matter experts to understand the facts and draw conclusions
- Strengthens the Company's anti-retaliation efforts by identifying and investigating retaliatory behaviors, and by reassuring investigative participants of anti-retaliation protections
- Strengthens investigative partnerships with Ethics, Human Resources, Law, Quality, Safety, and others through alignment, and understanding of joint investigations
- Briefs stakeholders (e.g., Reporting Party, Human Resources, Management, Ethics) periodically on case status, as well as relevant findings during the course of the investigation on a need-to-know basis as determined by the sensitivity of the investigation or as mandated by the Boeing Law Department
- Creates a concise written report detailing the factual outcome of the investigation, as reported in the electronic case management system, by using an approved standardized format
- Advises concerned parties of investigative findings (e.g., Law, Ethics, Human Resources, management for follow-up action/adjudication/documentation)
- Identifies and records factors that contribute to wrongdoing
- Assists in reducing the likelihood of future wrongdoing by identifying remediation opportunities
- Mentors, trains, and works alongside other investigators to ensure knowledge transfer.
Lead Employment Investigator
Wells Fargo
10.2022 - 07.2023
- Lead investigations and serve as primary investigator on cases, such as employee allegations of discrimination, harassment, and retaliation.
- Spearhead initiatives and projects with broad impact and actively participating in investigations.
- Conduct analysis of allegations and diverse employee relations problems, such as policy/procedure, employment law legislation, and relevant factors.
- Assess compliance with company policies, procedures, and processes by analyzing issues and performing determinations.
- Collect comprehensive evidentiary materials on cases of moderate complexity, while documenting decision-making process in case files.
- Perform second-level review and assessment of decisions made by less experienced individuals.
- Liaise with employee relations, legal, business management, and internal partners / resources to discuss investigation results.
- Ensured fair and timely resolutions by leading numerous investigations into employee allegations.
- Improved efficiency by developing and implementing streamlined processes for gathering evidentiary materials.
- Upskilled team members in conducting thorough investigations through effective mentoring services.
- Received recognition for providing analysis of complex employee relations issues to facilitate decision-making process.
- Attained positive feedback from internal partners for effectively communicating investigation results and providing actionable recommendations for improvement.
EEO Investigator
Veracity Investigations, LLC
01.2021 - 10.2022
- Prepare Investigative Plans and document request lists;
- Acquire and analyze documentary and testimonial evidence;
- Conduct telephonic, in-person, or video interviews, and prepare interrogatories;
- Communicate, cooperate and collaborate with client case managers and investigators;
- Prepare Reports of Investigation, fact-finding reports, position statements, and case files to be submitted on schedule.
- Edit and quality review draft and final reports and prepare case files in accordance with EEOC MD-110.
- Prepare and provide weekly status reports;
- Prepare final agency decisions (if experienced);
- Prepare for counseling and mediation/ADR.
- Assist with Title VII and related training
Employee Relations Investigator
Nerium Biotechnology Inc.
08.2014 - 10.2020
- Investigate HR related concerns raised through the Ethics Office and other channels, primarily relating to allegations of discrimination, harassment and retaliation.
- Determine appropriate resolution of all allegations and findings, including assessing severity of substantiated findings in accordance with policies and procedures.
- Communicate findings as appropriate to management, HR, and reporting parties.
- Partner with internal stakeholders including HR Business Partners, Legal HR, Compliance.
- Effectively manage caseload of investigations to meet expected timeframes for completion.
- Provide regular and ad-hoc updates on the status and trending outcome of investigations to management and stakeholders
- Appropriately assess risk, demonstrating consideration for NBI's reputation and safeguarding the company, including applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately.
Education
Master of Public Administration - Human Resources
Grand Canyon University
Phoenix, AZ11.2018
Bachelor of Arts - Criminal Justice
The University of Texas at San Antonio
San Antonio, TX12.2014
Skills
- Employment law compliance
- Workplace investigations
- Onboarding and orientation
- Team Building & Leadership
- Evidentiary Collection & Documentation
- Compliance Management
- Conflict Resolution
- Misconduct Determinations
- Relationship Management
- Diversity and inclusion
- HR analytics
- Procedures implementation
- Organizational skills
- Active listening
- Verbal and written communication
Certification
- Certified EEO Investigator: 32 hours: Art of Resolution
- Senior Professional in Human Resources (SPHR): HR Certification Institute (HRCI).
Timeline
Employee Relations Manager
McDonald's Corporation
04.2024 - Current
Sr. Employee Relations Investigator
The Boeing Company
07.2023 - 03.2024
Lead Employment Investigator
Wells Fargo
10.2022 - 07.2023
EEO Investigator
Veracity Investigations, LLC
01.2021 - 10.2022
Employee Relations Investigator
Nerium Biotechnology Inc.
08.2014 - 10.2020
Bachelor of Arts - Criminal Justice
The University of Texas at San Antonio
Master of Public Administration - Human Resources
Grand Canyon University
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