Summary
Overview
Work History
Education
Skills
Timeline
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Michael Whitehead

Fort Worth

Summary

Results-driven professional with a proven track record of driving business growth through strategic expansion and innovative approaches. Skilled in increasing profitability, cultivating client relationships, and maximizing territory performance to capitalize on market opportunities. Detail-oriented with strong organizational skills, capable of efficiently managing multiple projects with precision.

Overview

21
21
years of professional experience

Work History

Account Manager

Building Plastics Inc
04.2023 - Current
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate, driving revenue growth by anticipating client needs and maximizing sales opportunities.
  • Managed a diverse portfolio of accounts and product lines. Ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Extensive sales knowledge of Bostik products, backed by hands-on experience in flooring installation and industry expertise.

Owner Operator

Fort Worth West LLC
01.2019 - 04.2023
  • Currently managing over 200 separate projects yearly.
  • Growth of revenue from $500,000 to $2,350,000 within 4 years.
  • Discovered areas of improvement by generating quarterly operational and sales reports.
  • Prepared annual budgets with controls to prevent overages.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Currently managing over 200 separate projects yearly. Growth of revenue from $500,000 first year to $2,350,000 this previous year

Account Manager

Taylor Tile And Design
01.2008 - 01.2019
  • Large workload contribution that led to companies' growth revenue from $750,000 to roughly 5+ million.
  • Stayed current on company offerings and industry trends.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Built relationships with customers and community to promote long term business growth.
  • Negotiated prices, terms of sales and service agreements.
  • Developed and implemented strategies to increase client retention.

Apprentice Carpenter

Economy Construction
06.2004 - 12.2007
  • Specialized in foundations, framing and finish carpentry.
  • Installed and repaired woodwork, millwork, and cabinetry under supervision of master carpenter.
  • Installed drywall, ceilings, trim and fabricated replacement trim and moldings.
  • Cut and shaped materials to meet outlined measurements.

Education

Business Administration And Management

Tarleton State University
Stephenville, TX

Skills

  • Workforce coordination
  • Relationship management
  • Effective business plan execution
  • Sales territory coordination
  • Business Development
  • Sales & Market Planning

Timeline

Account Manager

Building Plastics Inc
04.2023 - Current

Owner Operator

Fort Worth West LLC
01.2019 - 04.2023

Account Manager

Taylor Tile And Design
01.2008 - 01.2019

Apprentice Carpenter

Economy Construction
06.2004 - 12.2007

Business Administration And Management

Tarleton State University