Michael Wilborn
Cohoes,NY
Summary
Professional technician with solid background in maintaining and repairing complex systems. Proven ability to enhance equipment reliability while working collaboratively within teams to meet dynamic operational demands. Renowned for adaptability and consistent delivery of high-quality results under varying conditions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Maintenance IT Technician
Shakerpointe at Carondelet
01.2018 - Current
- Help tenants and co workers with various IT issues.
- Maintained a safe living environment for residents by quickly addressing any potential hazards or code violations discovered during inspections or reported by tenants.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Assisted in preparing vacant units for new occupants by performing thorough cleaning, painting, minor repairs, and appliance installation as needed.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Participated in on-call rotation
- Developed strong relationships with tenants through courteous interactions and efficient resolution of their maintenance requests.
- Enhanced the apartment community''s curb appeal by maintaining landscaping, repairing exterior fixtures, and painting surfaces as needed.
- Reduced downtime for essential building systems by performing routine preventative maintenance on HVAC, plumbing, electrical, and other critical components.
- Demonstrated proficiency in diagnosing mechanical issues accurately using various tools such as multimeters, pressure gauges, and diagnostic software applications when applicable.
- Ensured timely completion of work orders by prioritizing tasks based on urgency and coordinating with property management staff.
- Participated in emergency response efforts during inclement weather events or other unforeseen circumstances, providing rapid assistance in addressing damage or safety concerns throughout the property.
- Improved tenant satisfaction by promptly addressing and resolving maintenance concerns in a professional manner.
- Assisted in the training and development of new maintenance staff members, sharing best practices and technical knowledge to ensure consistent service levels across the team.
- Trained new employees on proper use and care of tools, machinery, and safety protocols.
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed safety protocols to minimize workplace accidents.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Installed new locks, door handles, and door closers.
- Collaborated with team members to complete larger repair projects efficiently.
- Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Performed preventive maintenance and repairs on various types of equipment.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Repaired and replaced pumps, valves and motors.
- Rewired and replaced faulty electrical components in equipment.
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
- Diagnosed and repaired complex mechanical and electrical systems.
- Executed tasks within time and budget constraints.
- Installed and maintained plumbing and HVAC systems.
- Removed trash and recyclables each shift and disposed of items in proper receptacles.
Education
Welding
Modern Welding School
Schenectady, NYBiology
Siena College
Latham, NYSkills
- Team supervision
- Preventive Maintenance
- Facilities maintenance
- Troubleshooting
- Work order management
- Plumbing repairs
- Electrical troubleshooting
- HVAC systems
- Safety protocols
- Vendor relationship management
- Quality control
- Grounds maintenance
- Electrical systems
- Emergency response
- Staff management
- Pool maintenance
- Deadline management
- Wireless networking
- Appliance repair
- HVAC troubleshooting
- General cleaning
- Lock and key services
- Drywall repair
- Fixture installation
- Equipment operation
- Carpentry
- Snow removal
- Building upkeep
- Hand and power tool use
- Problem-solving
- Teamwork and collaboration
- Time management
- Attention to detail
- Multitasking
- Reliability
- Critical thinking
- Clear communication
- Work order completion
Certification
Pool Certifacation
Timeline
Maintenance IT Technician
Shakerpointe at Carondelet
01.2018 - Current
Welding
Modern Welding School
Biology
Siena College
Similar Profiles
Cassie Marsh, ABSN, RNCassie Marsh, ABSN, RN
Registered Nurse, Intensive Care Unit at Carondelet St Josephs HospitalRegistered Nurse, Intensive Care Unit at Carondelet St Josephs Hospital
MONICA VALENZUELAMONICA VALENZUELA
Health Unit Clerk at Carondelet St. Mary's HospitalHealth Unit Clerk at Carondelet St. Mary's Hospital
Cynthia AlvarezCynthia Alvarez
Discharge Planner at Carondelet St. Mary's HospitalDischarge Planner at Carondelet St. Mary's Hospital
Jonathan SherlingJonathan Sherling
Supervisor at Must Love PawzSupervisor at Must Love Pawz
Samuel MorleySamuel Morley
Senior Reporting Analyst at Healthy AllianceSenior Reporting Analyst at Healthy Alliance