Michael Williams
Los Angeles,CA
Summary
Experienced and reliable Automotive Technician with over 13 years in the industry, specializing in diagnostics, repairs, and vehicle maintenance. Proven ability to troubleshoot complex mechanical issues across a variety of vehicles, providing efficient, cost-effective solutions. Demonstrates strong time-management skills, having successfully managed multiple roles while delivering top-tier customer service and maintaining a high standard of work quality. Passionate about vehicle repair and ensuring customer satisfaction.
Overview
12
12
years of professional experience
Work History
Automotive Technician
Walnut Creek Automotive
01.2020 - Current
- Diagnose and repair vehicles across a wide range of systems, including engine, transmission, suspension, brakes, and electrical
- Perform routine maintenance tasks such as oil changes, tire rotations, brake replacements, and fluid flushes
- Use diagnostic equipment, such as OBD-II scanners, to identify problems and determine repair solutions
- Work directly with customers to explain issues, recommend services, and provide accurate estimates
- Maintain a clean and organized work environment, adhering to safety standards and regulations
- Collaborate with a team of technicians, supporting each other on larger repair tasks and providing mentorship to junior staff
- Successfully managed and balanced the demands of both this full-time role and a concurrent delivery driver position at Amazon
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Delivery Driver
Amazon
01.2020 - 01.2022
- Delivered packages to customers in a timely and professional manner, ensuring a high level of customer satisfaction
- Managed daily routes, optimized delivery schedules, and adhered to strict delivery windows
- Assisted with loading and unloading packages, ensuring safe and secure transport
- Maintained communication with dispatch and local warehouse teams to manage delivery issues and improve efficiency
- Ensured that the vehicle was properly maintained and reported any issues to management
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Automotive Maintenance Technician
Quality Tune-Up
01.2017 - 12.2019
- Performed routine maintenance services, including oil changes, tire rotations, battery replacement, and fluid checks
- Conducted vehicle inspections and provided diagnostic assessments to identify issues requiring further attention
- Communicated with customers to explain necessary repairs and maintenance services
- Maintained high standards of cleanliness and safety in the work environment
- Supported senior technicians with more complex diagnostics and repairs, learning and applying new skills on the job
- Maintained a safe work environment by adhering to industry safety standards and implementing best practices.
- Improved vehicle reliability by performing thorough maintenance checks and addressing issues promptly.
- Reduced vehicle downtime for clients by efficiently diagnosing and repairing various automotive issues.
- Enhanced customer satisfaction through timely completion of repair work and maintaining clear communication.
Entry-Level Mechanic
The Auto Shop
01.2013 - 12.2016
- Assisted in the maintenance and repair of vehicles, focusing on diagnostics and minor repairs
- Helped with engine repairs, brake services, and electrical diagnostics under the supervision of experienced mechanics
- Completed oil changes, tire rotations, and routine vehicle inspections
- Gained foundational knowledge in vehicle systems and advanced repair techniques
- Provided excellent customer service by explaining basic repairs and maintenance procedures to customers
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
Education
Associate of Arts - Automotive Technology
Cerritos College
Norwalk, CA06-2025
High School Diploma -
Delta Vista High School
Pleasant Hill, CA06-2006
Skills
- Automotive Diagnostics
- Vehicle Systems
- Maintenance & Repair
- Time Management
- Customer Communication
- Safety Compliance
- Changing tires
- Engine repair
- Safety awareness
- Hand and power tools
- Brake systems understanding
- Replacing parts
Timeline
Automotive Technician
Walnut Creek Automotive
01.2020 - Current
Delivery Driver
Amazon
01.2020 - 01.2022
Automotive Maintenance Technician
Quality Tune-Up
01.2017 - 12.2019
Entry-Level Mechanic
The Auto Shop
01.2013 - 12.2016
Associate of Arts - Automotive Technology
Cerritos College
High School Diploma -
Delta Vista High School
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