Summary
Overview
Work History
Education
Skills
Personal Information
Additional Information - Summary
Timeline
Generic

Michael Williams

New York

Summary


Developed technical expertise in fast-paced, hands-on environment, focusing on diagnostics and maintenance of complex systems. Adept at identifying and resolving issues efficiently, leveraging strong analytical and problem-solving skills. Seeking to transition into new field, bringing valuable technical experience and commitment to continuous improvement.

Overview

23
23
years of professional experience

Work History

Retrofit Technician

New Flyer of America
06.2022 - 08.2024
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Conducted root cause analyses for recurring technical issues, minimizing future disruptions.

Diesel Mechanic

United talmudical academy
10.2020 - 06.2022
  • Minor and major diesel engine repairs brake service and repairs mostly power steering and coolant issues as well as body and electrical work on school buses and box trucks
  • I also have my R134a license with moderate ac system knowledge
  • Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
  • Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
  • Diagnosed and repaired diesel engines to restore functionality in heavy-duty vehicles.

Program Manager

Community Options Inc
04.2018 - 01.2019
  • Supervised a staff of 10-20 employees, organizing staff schedule bi-weekly, including, but not limited to, resident's payroll staff evaluations, monitoring and scheduling required staff training, seminars, and conferences
  • Motivated and directed staff on duty to promote independence and active participation in daily living within the residence and the community, ensure appropriate staffing patterns, conducted meetings with supervisors and staff to discuss programmatic and staffing issues
  • Monitors medical, personal and ISP documentation to ensure accuracy and participates in all inspections and investigations

Assistant Residence Supervisor (ARS)

Institute of applied Human Dynamics
11.2012 - 01.2015
  • Maintained all facility issues such as employee scheduling, timesheets, trainings and in-services, facilitate fire drills, plus overall facility and vehicle maintenance
  • Scheduled and conducted staff meetings, trainings ensured proper documentation was completed and collected, coordinated medical appointments as well as all recreational activities in the facility and community
  • Ensured OMRDD as well as corporate compliance guidelines were followed also conducted and kept records of all fire and emergency drills
  • Oversaw all minor repairs to the facility coordinating with central maintenance tracking and completing all tasks keeping residence in compliance with state regulations

Assistant Residence Manager

SUS
08.2009 - 12.2011
  • Oversees the residential budget and work with staff schedules to ensure overtime stays within guidelines
  • Serves as an active member of each person's Inter-Disciplinary Team (IDT), which includes involvement in Individual Habilitation Plan development
  • Observe and report individual's illness, health care concerns, injuries, incidents, and possible individual abuse
  • Reported and ensure follow up is completed on all incidents and allegations of abuse
  • Supervise and ensure habilitation plans and services are implemented in a timely manner as identified by the interdisciplinary team

Milieu Counselor

Jewish Board of Family & Children Services
12.2001 - 08.2004
  • Provided direct care to trouble adolescents in a residential treatment setting struggling with emotional and various mental health disability, did rounds of cottages to make sure safe provided a safe environment
  • Assisted clinical staff, supervisors, and co-workers in developing treatment plans, home visits, medical appointment, and future discharged
  • Performed many other tasks: training new employees, scheduled monthly fire drills, maintaining monthly primary notes, daily log entries, weekly point sheets, room inspection, home assessments, recreational activities, prepared weekend meals, transportation, also maintained a safe environment

Education

High school or equivalent - Railcar Inspector

Transit Tech High School
1 Wells St
11-1997

Skills

  • Diesel engine repair
  • Brake Repair
  • Automotive Repair
  • Oil changes
  • Suspension systems
  • Exhaust systems
  • Parts ordering
  • Electrical repair
  • Fluid adjustments
  • Brakes and tires
  • Cooling systems

Personal Information

Title: Program Manager

Additional Information - Summary

Human Services professional with over 15 years of experience in the field. Work with various underserved communities in an effort to connect them to resources and services. Excellent facilitation skills, conflict management, and cultural competence management. Able to identify emerging needs and respond accordingly. Professional with excellent work ethic. Able to adapt well in dynamic environments, keen eye for details, and extremely organized. Works well within a team and independently. Strong computer skills (i.e., Microsoft Office Suite).

Timeline

Retrofit Technician

New Flyer of America
06.2022 - 08.2024

Diesel Mechanic

United talmudical academy
10.2020 - 06.2022

Program Manager

Community Options Inc
04.2018 - 01.2019

Assistant Residence Supervisor (ARS)

Institute of applied Human Dynamics
11.2012 - 01.2015

Assistant Residence Manager

SUS
08.2009 - 12.2011

Milieu Counselor

Jewish Board of Family & Children Services
12.2001 - 08.2004

High school or equivalent - Railcar Inspector

Transit Tech High School
Michael Williams