Michael Williams
San Antonio
Summary
Results-driven Leader and Real Estate business owner with extensive experience in executive operations management, cross-functional leadership, and instructional design. Proven track record in advancing businesses by identifying, developing, and engaging top talent. Recognized as a sought-after resource for career counseling and mentorship, consistently fostering growth and success within teams.
Overview
19
19
years of professional experience
Work History
Director
Fathom Realty
Austin, TX
05.2025 - Current
- Responsible for oversight and management of 120 Real Estate Agents in the Austin and Central Texas region. This is a 10% growth in 7 months.
- Coach, Mentor, and Develop Agents through creating business plans, 1:1 meetings, accountability groups, shadowing opportunities, and mentorship programs.
- Partner with Recruiting Department to Attract, Recruit, and Retain talented Agents.
- Work Cross-Functionally with Finance & Accounting, Compliance, and Training departments to achieve common goals
- Facilitate sales meetings that engages Agents through recognition, shared wins, and introductions to industry partners
- Identify, schedule, and facilitate training classes for Agents that relate to NAR, State, and Local changes, latest resource availability, and skill-based training.
- Interpret performance metrics to develop and adjust strategies and to drive accountability.
Realtor & Owner
MRW Real Estate, LLC / The Williams Group
San Antonio, TX
01.2019 - Current
- Successfully grew individual and team business with an average of 30-40 closings annually
- Began team expansion into the Austin, TX market in 07/23
- Leverage systems to nurture and re-engage past clients
- Utilize consistent, creative, and targeted marketing to generate new business
- Served on Training Advisory Committee at JB Goodwin REALTORS
- Serve as mentor and coach for new and tenured Agents across several brokerages
- Facilitate New Agent Training Courses
Assistant Vice President -Operations
Capital Group
San Antonio, TX
01.2007 - 01.2019
- Oversaw successful department start-up in San Antonio office
- Responsible for a department of 75+ associates and managers
- Developed effective third-party staffing vendor relationships
- Leveraged HR and Training partnerships to develop, implement, and facilitate learning programs
- Partnered with internal Risk Management and Controls team to develop, train, and implement QA and Risk Mitigation and Management program
- Partnered with cross-functional leadership to identify and address immediate and future business needs
- Responsible for budget oversight
- Partner with internal Work Management department for mid and long-term capacity planning
- Analyze Monthly, Quarterly, and Annual business reports and key SLA metrics
- Visit clients and business partners for success assessments and business development
- Hire, performance manage, and terminate staff as needed
- Write and approve annual performance evaluations
- Interview internal and external candidates
- Championed Continuous Improvement initiatives leveraging Lean Principles
- Championed a Development Advocacy program that educates and engages all level of employees in their professional growth
Skills
- Reporting and Trend Analysis
- Talent Development
- Cultivating Workforce Engagement
- Cross-Functional Leadership
- Residential Home, Land, and Ranch Sales
- Real Estate Agent Mentoring/Coaching/Performance Management
Accomplishments
2021: Northside Independent School District's Individual of the Year
2021-2024: Recognized as a PT50 publication's Top 50-Finalist for Realtors in San Antonio
2022-2023 - Top Team in Sales and Listings at JB Goodwin REALTORS
2024: Real Producers Top 3% of San Antonio REALTORS
Timeline
Director
Fathom Realty
05.2025 - Current
Realtor & Owner
MRW Real Estate, LLC / The Williams Group
01.2019 - Current
Assistant Vice President -Operations
Capital Group
01.2007 - 01.2019