Michael Williamson
Henrico,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Wind Turbine Technician II
BHI Energy
11.2020 - Current
- Diagnosed and fixed electrical and mechanical issues causing turbines to shut down unexpectedly or fail to operate correctly.
- Conducted systematic processes for identifying root cause of wind turbine component failures.
- Assisted with establishing processes and procedures for newly created facilities.
- Maintained optimal performance of underground transmission systems, wind field substations, fiber optic sensing and control systems.
- Corrected issues with mechanical, electrical and hydraulic systems, enhancing performance and reducing recurrence of maintenance issues.
- Inspected, adjusted and restored fiberglass turbine blades to enhance performance.
- Gathered information regarding wind turbine performance for use in professional assessments and submitted detailed reports.
- Organized turbine data for testing, research and analysis.
- Performed troubleshooting procedures to assess causes of issues and deliver properly functioning turbines.
- Climbed wind turbine towers to inspect, troubleshoot and repair turbine equipment.
- Trained end-users, distributors or other technicians in wind commissioning, testing or other technical procedures.
Patient Transporter
VCU Health
05.2019 - 11.2019
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs and stretchers.
- Collaborated with CNAs, nurses and physicians to maintain stability during transport and facilitate event-free transport.
- Identified malfunctioning ambulatory equipment to report to appropriate department for repair or replacement.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Warmly greeted patients and visitors and made each feel welcome.
- Analyzed patients' medical conditions to identify proper mode of transport.
Mortgage Loan Coordinator
Teleperformance
06.2017 - 05.2019
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Assisted members with correcting account, service and system issues by educating on required forms and technical processes.
- Learned internal systems and related service role duties to provide skilled team backup in handling customer demands.
- Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
- Maintained updated knowledge of internal processes and industry best practices to optimize service delivery.
- Supervised large teams with guidance, support and direction for high-quality customer care.
Co-Manager
Verizon Wireless
06.2013 - 03.2015
- Developed and maintained relationships with customers and suppliers through account development.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
Petroleum Supply Specialist
US Army
07.2009 - 02.2013
- Created spreadsheets using software applications and conducted basic recordkeeping and inventory management procedures.
- Coordinated with operators to boost unloaded miles and reduce empty miles by 8%.
- Operated equipment such as forklifts, pallet jacks and cherry pickers.
- Logged all transactions in real time to keep tracking system updated.
- Supervised reception, storage and shipping of fuel.
- Expedited resolutions of shipping errors and packaging mistakes.
- Organized supply routes and schedules to boost fuel shipping efficiency.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
Education
Certification - Wind Turbine Technician
Pinnacle Career Institute
Kansas City, MO09.2020
Varina High School
Richmond, VA06.2007
Skills
- Critical Thinking
- Detailed Instruction
- Data Analysis
- Tower Climbing
- Voltage Testers
- OSHA Standards and Codes
- Safety Rules Regulations
- Daily Facility Operations
- Wind Turbines
- Project Deadlines
- Routine Inspections
- Testing Devices
- Corrective Actions
- Electrical Troubleshooting
- Safety Assessments
- Components Assembly
- Equipment Installation
- Equipment Servicing
- Turbine Troubleshooting
- Blade Inspection
- Diagnose Mechanical Failures
- Repair Components
- Manage Spare Parts
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Wind Turbine Technician II
BHI Energy
11.2020 - Current
Patient Transporter
VCU Health
05.2019 - 11.2019
Mortgage Loan Coordinator
Teleperformance
06.2017 - 05.2019
Co-Manager
Verizon Wireless
06.2013 - 03.2015
Petroleum Supply Specialist
US Army
07.2009 - 02.2013
Certification - Wind Turbine Technician
Pinnacle Career Institute
Varina High School
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