Michael Wilson
Aberdeen,WA
Summary
Dynamic professional with a proven track record at Delta Guide Meridian LLC, excelling in customer retention and problem-solving aptitude. Leveraged adaptability and property management software expertise to enhance operational efficiency and foster customer loyalty. Achieved significant improvements in customer engagement and safety protocols, demonstrating a commitment to excellence and innovation in fast-paced environments.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements. Great at planning and running entertaining programs as accomplished RV Park Manager. Offers record of success in increasing participation with empowered staff and fresh offerings for new interests. Excels and handling back-end paperwork, finances, and supply management. Dynamic individual with hands-on experience in cellular sales and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
18
18
years of professional experience
Work History
RV Park Manager
Delta Guide Meridian LLC
08.2019 - 06.2024
- Inspected equipment and facilities for signs of wear or damage impacting safety.
- Created and maintained detailed reports of daily, weekly and monthly operations.
- Cultivated strong relationships with customers to build loyalty and repeat business.
- Developed and implemented marketing strategies to increase customer engagement and drive revenue.
- Restored customer loyalty by resolving complaints with workers, activities or services rendered.
- Applied effective time management techniques to meet tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
- Identified issues, analyzed information and provided solutions to problems.
- Accepted cash and credit card payments
- Enforced city and state compliance laws and regulations.
- Cleaned facilities each day.
- Answered 20 or more emails and phone calls per day.
- The RV Park had a 95% capacity average.
Hydraulic Press Operator
Willis Enterprises
09.2015 - 07.2019
- Verified accuracy of settings and adjusted controls, conforming with customer specifications.
- Loaded and unloaded materials from machines to be processed.
- Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
- Operated the press by setting timer and temperature to insure plywood was meeting our standards.
- Supervised the crews making the plywood and insuring their machines were running efficiently.
Cell Phone Sales Representative
Walmart
09.2006 - 05.2015
- Developed strong rapport with customers and created positive impression of business.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Used in-store system to locate inventory and place special orders for customers.
- Prioritized helping customers over completing other routine tasks in store.
- Managed efficient cash register operations.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Recommended complementary purchases to customers, increasing revenue.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Listened to customer needs and desires to identify and recommend optimal products.
- Monitored customers for signs of security concerns and escalated issues to management.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Performed cash, card, and check transactions to complete customer purchases.
Education
High School Diploma -
Hoquiam High School
Hoquiam, WA06-2002
Skills
- Rent collection
- Reactive maintenance
- Inn-soft software for property management
- Proactive maintenance
- Complaint resolution
- Adaptability
- Professionalism
- Problem-solving aptitude
- Safety Protocols
- Public relations
- Time management abilities
- Inventory Control
- Hospitality Management
- Customer Retention
- Multitasking Abilities
- Staff Supervision
- Customer Service
- Reliability
- Problem-solving abilities
Timeline
RV Park Manager
Delta Guide Meridian LLC
08.2019 - 06.2024
Hydraulic Press Operator
Willis Enterprises
09.2015 - 07.2019
Cell Phone Sales Representative
Walmart
09.2006 - 05.2015
High School Diploma -
Hoquiam High School
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