Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Wilson

Mesa,AZ

Summary

Proven leader in workflow management and customer service, I significantly enhanced inventory accuracy and safety protocols at West Pharmaceutical Services Inc. Expert in task delegation and forklift operation, I drove improvements in efficiency and safety, achieving notable gains in productivity and employee training effectiveness.

Overview

13
13
years of professional experience

Work History

Material Coordinator

West Pharmaceutical Services Inc
10.2021 - 11.2023

Involved daily in the packaging and palletizing of finished goods and further preparing them for shipping to our customers. Observe all safety protocols and maintain clean workspaces around the warehouse.

Trainer

West Pharmaceutical Services Inc
03.2020 - 10.2021

Guided new hires through initial understanding of company policies and safety protocols when working with injection mold machines. Trained operators on how to check molded parts for quality issues. Kept track of and assisted employees with monthly cycles of online learning modules. Assisted employees with ordering specific PPE needs such as prescription safety glasses and shoes. Participated in both Safety and Continued Improvement monthly meetings.

Grocery Manager

Walmart
06.2011 - 08.2019

Engaged customers and provided a high level of service, helping locate desired products and items. Delegated tasks and duties to grocery department employees while communicating timeframes for completion. Tracked inventory and maintained replenishment cycles to keep shelves stocked and organized. Honed merchandising abilities to drive both weekly and seasonal ad sales. Worked closely with several vendors with stocking and merchandising their new and established products.

Warehouse Lead

West Pharmaceutical Services Inc
11.2023 - 09.2024
  • Trained employees on equipment operation and safety protocols.
  • Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
  • Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
  • Followed verbal and written instructions to properly move and ship products.
  • Oversaw daily operations and shipping and handling processes.
  • Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
  • Collaborated with other departments to address any issues or discrepancies in orders, ensuring smooth communication across teams.

Education

High School Diploma -

Chino Valley High School
Chino Valley, Az
06.2000

Skills

  • Workflow Management
  • Task Delegation
  • Company Safety Policies
  • Inventory Accuracy
  • Customer Service
  • Forklift Operation
  • Hazardous Material Safety

Timeline

Warehouse Lead

West Pharmaceutical Services Inc
11.2023 - 09.2024

Material Coordinator

West Pharmaceutical Services Inc
10.2021 - 11.2023

Trainer

West Pharmaceutical Services Inc
03.2020 - 10.2021

Grocery Manager

Walmart
06.2011 - 08.2019

High School Diploma -

Chino Valley High School
Michael Wilson