Michael Wilson
Nashville,TN
Summary
Dynamic small business owner with a proven track record at Michael Wilson Hardwood Flooring, excelling in customer relations and financial management. Successfully enhanced client satisfaction through relationship building and efficient operations, leading to increased repeat business. Skilled in project management, I foster high-performing teams dedicated to achieving company goals.
Experienced with strategic planning, financial management, and team leadership. Utilizes industry knowledge to drive business growth and operational efficiency. Track record of creating and implementing innovative strategies to enhance profitability and productivity.
Overview
37
37
years of professional experience
Work History
Owner
Michael Wilson Hardwood Flooring
05.2018 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Organized and attended trade shows and special events to network with other businesses and learn about new products to implement in our business.
Farm Ranch Hand
Philip and Teresa Wilson
01.1988 - Current
- Administered feed supplements to cows and other livestock.
- Operated heavy machinery safely while following all applicable guidelines for proper use and maintenance.
- Assisted in the safe transportation of livestock from one location to another, minimizing stress on the animals.
- Completed large-scale projects such as fence construction or barn renovations for improved functionality.
- Aided in farm record-keeping tasks such as tracking animal births, vaccinations, and feed consumption for optimal resource management.
- Increased overall farm efficiency by maintaining and repairing farm equipment, ensuring prompt completion of tasks.
Police Officer
Metro Nashville Police Department
05.2001 - 05.2018
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
- Testified effectively in court, contributing to successful prosecutions of offenders.
- Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
- Enforced traffic laws diligently, promoting road safety and reducing accident rates.
- Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
- Assisted in special investigations and crime prevention programs.
- Monitored traffic violations, issuing citations as necessary.
- Monitored criminal activity in community to identify suspicious activity.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
Education
Criminal Justice Administration
Middle Tennessee State University
Murfreesboro, TN05-2001
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Project management
- Business management
Timeline
Owner
Michael Wilson Hardwood Flooring
05.2018 - Current
Police Officer
Metro Nashville Police Department
05.2001 - 05.2018
Farm Ranch Hand
Philip and Teresa Wilson
01.1988 - Current
Criminal Justice Administration
Middle Tennessee State University
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