Accomplished professional with strong understanding of payroll procedures, tax regulations and benefits administration. Proficient in using multiple payroll software programs with knack for quickly learning new systems. Highly organized, detail-oriented, and efficient at work.
Overview
8
8
years of professional experience
Work History
Bank Teller
Fifth Third Bank
Clearwater, FL
11.2022 - 09.2023
Manage transactions including deposits, withdrawals and loan payments, verifying cash and cashing checks within limits
Engage with daily guests, providing check-in support, including payment method verification, ID checks, and data entry
Provide customer service through product knowledge, issue resolution, and cross-selling new services, including money market accounts, loans, and credit card
Followed up on customer complaints and provided solutions to enhance customer satisfaction.
Supported branch management in achieving operational excellence through adherence to regulatory guidelines and internal procedures.
Human Resources Director
Grace Healthcare of Tucker
Tucker, GA
11.2019 - 03.2020
Processed timecards and payroll data for team of employees.
Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
Updated employee files with new details such as changes in address or salary levels.
Ensured compliance with federal, state, and local tax regulations through meticulous record-keeping and accurate reporting.
Hired employees and initiated new hire paperwork process.
Developed and implemented onboarding and orientation programs for new employees.
Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
Human Resources Assistant
Jacaranda Manor Of Grace Healthcare
Saint Petersburg, FL
10.2018 - 11.2019
Participated in recruitment and selection process for new hires.
Responded to employee inquiries regarding benefits and other HR topics.
Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
Managed payroll data entry and processing for 200 employees to comply with predetermined company guidelines.
Provided customer service to employees regarding payroll inquiries and issues.
Generated reports to track employee time and attendance.
Human Resources Assistant
Target
Palm Harbor, FL
06.2015 - 10.2018
Responded to employee inquiries regarding benefits and other HR topics.
Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
Screened applicant resumes and coordinated both phone and in-person interviews.
Aided staff with employee performance review paperwork and documentation.
Collaborated with department managers on workforce planning strategies to identify staffing needs within their teams accurately.
Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
Tracked employee vacation, sick and personal time.