Michael Winship

Calling on customers on weekly bases

looking at jobs,picking up blue prints, going over products.

my job also included figuring and designing heating and plumbing projects.

• Monitored competitor activities to maintain competitive advantage.
• Established rapport with potential customers through cold calling and presenting product offerings tailored to their needs.
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
• Achieved or exceeded company-defined sales quotas.
• Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
• Built relationships with customers and community to promote long term business growth.
• Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
• Built strong client rapport to establish diversified network of connections.
• Established new accounts through cold calling and personal visits to potential customers.
• Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
• Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
• Attended trade shows and conferences regularly to increase brand visibility.
• Improved customer retention rates by addressing concerns proactively and providing exceptional service throughout the sales process.
• Contributed towards creating a positive working environment with a focus on team collaboration and open communication.
• Mentored junior sales representatives, sharing expertise on effective communication techniques and relationship-building strategies.
• Developed and implemented successful sales strategies to increase revenue in assigned territories.
• Managed a large client base, consistently exceeding sales targets and contributing to overall team success.
• Collaborated with the marketing team on creating effective promotional materials for events and tradeshows.
• Provided comprehensive after-sales support, ensuring customer satisfaction and fostering long-term business relationships.
• Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
• Collaborated with internal teams to fulfill orders and meet customer needs
• Developed and implemented sales strategies to increase revenue.
• Evaluated sales performance regularly, identifying areas for improvement and implementing necessary adjustments to achieve set targets.
• Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.
• Utilized customer feedback to identify new product opportunities and market trends.
• Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
• Met existing customers to review current services and expand sales opportunities.
• Maintained current knowledge of evolving changes in marketplace.
• Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
• Negotiated prices, terms of sales and service agreements.
• Informed customers of promotions to increase sales productivity and volume.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
• Monitored service after sale and implemented quick and effective problem resolutions.