Michael Wipperfurth
Lake Mills,WI
Summary
Results-driven Order Selector with expertise in order fulfillment and forklift operation. Proven ability to enhance workflows and train staff, contributing to significant process improvements.
Overview
19
19
years of professional experience
Work History
Order Selector
Kroger's Grocery
01.2021 - Current
- Operated pallet jacks and forklifts to efficiently select orders for delivery.
- Ensured accurate inventory management through regular stock checks and adjustments.
- Collaborated with team members to streamline order selection processes, enhancing overall productivity.
- Trained new employees on safety protocols and best practices for order selection tasks.
- Assisted in implementing process improvements that reduced order fulfillment time by optimizing workflow efficiency.
- Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
Production Supervisor
Midwest Prefinishing
02.2014 - 12.2021
- Oversaw daily production operations, ensuring adherence to quality and safety standards.
- Trained new staff on equipment operation and safety protocols, fostering a culture of safety.
- Resolved issues quickly to maintain productivity goals.
- Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
- Evaluated employee performance regularly against established benchmarks for ongoing personnel development.
- Maintained accurate documentation of production data, enabling informed decision-making for process improvements.
Frozen and Dairy Manager
Festival Foods
08.2013 - 12.2013
- Oversaw daily dairy department operations ensuring product quality and compliance with health standards.
- Trained and mentored staff on best practices for dairy handling and customer service.
- Managed inventory levels, optimizing product rotation to reduce waste and improve freshness.
- Implemented process improvements that enhanced efficiency in product stocking and display presentation.
- Checked department signage and confirmed proper pricing, making sure sale items accurate.
- Developed strong vendor relationships to ensure reliable product supply and favorable pricing negotiations.
- Conducted regular performance evaluations of team members, providing constructive feedback for continuous improvement.
- Restocked cases with new merchandise and removed expired items for proper disposal.
- Delegated tasks and gave direction to team of 8 employees within dairy department.
Grocery Operation Manager
Copps Grocery Store
06.2011 - 08.2013
- Oversaw daily operations, ensuring adherence to corporate policies and standards.
- Led team training initiatives, enhancing staff performance and service quality.
- Implemented inventory management strategies, reducing waste and optimizing stock levels.
- Coordinated store merchandising efforts, improving product visibility and customer engagement.
- Monitored sales performance, identifying trends to inform strategic decision-making.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Center Store Lead
Copps Grocery Store
04.2010 - 06.2011
- Trained and mentored team members on operational standards and best practices.
- Implemented inventory management strategies to minimize stock discrepancies and enhance product availability.
- Coordinated merchandising efforts to maintain attractive product displays and drive sales growth.
- Optimized ordering processes to maintain adequate inventory levels while minimizing storage costs.
- Pleasantly greeted customers, assisted with products and answered any questions.
Night Shift Lead
Copps Grocery Store
09.2009 - 04.2010
- Supervised nightly operations, ensuring efficient product restocking and inventory management.
- Trained and mentored staff on safety protocols and customer service standards.
- Conducted regular performance evaluations to foster employee development and accountability.
- Monitored stock levels, facilitating timely orders to prevent shortages and overstock situations.
- Reduced overtime expenses through effective resource allocation and time management strategies during night shift operations.
Bagger/Cashier/Customer Service Representative
Copps Grocery Store
07.2007 - 09.2009
- Assisted customers with bagging groceries efficiently and accurately.
- Collaborated with team members to maintain a clean and organized checkout area.
- Ensured proper handling of perishable items to maintain product quality.
- Provided exceptional customer service, enhancing shopping experience for patrons.
- Trained new staff on bagging techniques and store policies to improve efficiency.
- Assisted with maintaining clean and organized store appearance.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Retrieved grocery carts and baskets from lot and various site locations.
- Assisted in maintaining a clean store environment for a pleasant shopping experience.
- Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
- Greeted guests entering and exiting store to foster customer satisfaction.
Education
High School Diploma -
Sun Prairie High School
Sun Prairie, WI06-2009
No Degree - General Studies
University Wisconsin Whitewater
Whitewater, WISkills
- Order fulfillment
- Heavy lifting
- Pallet arrangement
- Forklift operation
Timeline
Order Selector
Kroger's Grocery
01.2021 - Current
Production Supervisor
Midwest Prefinishing
02.2014 - 12.2021
Frozen and Dairy Manager
Festival Foods
08.2013 - 12.2013
Grocery Operation Manager
Copps Grocery Store
06.2011 - 08.2013
Center Store Lead
Copps Grocery Store
04.2010 - 06.2011
Night Shift Lead
Copps Grocery Store
09.2009 - 04.2010
Bagger/Cashier/Customer Service Representative
Copps Grocery Store
07.2007 - 09.2009
No Degree - General Studies
University Wisconsin Whitewater
High School Diploma -
Sun Prairie High School