Michael Wittman
Martinsville,IN
Summary
Dynamic leader with a proven track record at Christian Values Furniture & Gift Shop, enhancing operational efficiency and driving revenue growth. Skilled in performance analysis and employee scheduling, I excel in financial tracking and social media marketing. Demonstrated success in fostering team productivity and leveraging market trends to achieve significant sales increases.
Overview
34
34
years of professional experience
Work History
Store Owner
Christian Values Furniture & Gift Shop
06.1995 - 06.2017
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Provided financial management through preparation of bank deposits and settlement of sales, returns, and transaction reports.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Increased sales by [Number]% with special displays and promotions.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Managed day-to-day business operations.
- Established foundational processes for business operations.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Raised property accuracy and accountability by creating new automated tracking method.
- Trained and guided team members to maintain high productivity and performance metrics.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Production Associate
Honda Manufacturing of Indiana
09.2012 - 06.2016
- Took on additional shifts during peak work periods to keep projects on schedule.
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Organized work to meet demanding production goals.
- Used equipment properly to avoid workplace hazards or injuries.
- Safely operated hand and power tools to complete repetitive tasks.
- Participated in training sessions to enhance skills and knowledge.
Custom Manufacturer
Heavenly Scents/Aromas From Heaven Candle Co.
08.1995 - 06.2008
- Conducted performance tests and quality assurance tests of goods to meet product certification requirements.
- Produced items in bulk and removed assembling complexities by using automated systems.
- Worked with raw materials to develop complete and commercially viable products.
- Observed quality assurance measures to avoid potential lawsuits from consumers.
- Improved worker comfort and reduced injuries with creation of new ergonomic solutions.
- Traveled to manufacturing facilities to evaluate product creation and point out potential issues.
- Documented each step in product's design process for use in manuals.
- Researched and identified best-fit materials for new products.
- Negotiated with vendors and manufacturers on pricing, services and scheduled shipping windows.
- Identified changes in project scope and modified job schedule accordingly.
- Collaborated with team of engineers to develop new products.
- Wrote comprehensive user manuals for new products and additional technical documentation.
- Analyzed user feedback and implemented changes to product design.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Developed strong communication and organizational skills through working on group projects.
- Worked effectively in fast-paced environments.
Production Manager
Custom Exterior
06.1990 - 05.1995
- Resolved issues quickly to maintain productivity goals.
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
- Reviewed work for quality and compliance with company standards and design specifications.
- Sourced materials to keep up with production goals and meet customer demands.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Delivered direct feedback to senior management regarding project visibility and status.
- Managed internal operational standards and productivity targets.
- Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules.
- Partnered with leadership on recruiting, hiring and coaching production personnel.
- Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
- Created and oversaw production schedules and adjusted as needed to meet deadlines.
- Enforced health and safety protocols to promote safe working environment.
- Evaluated employee performance and provided feedback and training as needed.
- Trained in and implemented emergency response procedures to protect team members and property.
- Planned operations to meet established schedules, factoring in order demands and business forecasts.
- Updated logs and submitted timely reports detailing activities in line with regulatory standards.
- Devised and administered cost control initiatives saving $[Amount].
- Coordinated with other departments to align production with customer requirements.
- Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.
- Analyzed production data and prepared reports for senior management.
Military Police Officer / Generals Guard
US Army
05.1983 - 05.1989
- Maintained 100% accountability of assigned equipment worth more than $[Amount].
- Documented and organized security information accurately and efficiently.
- Patrolled base facilities and housing areas to deter crime, monitor activities, and provide force protection.
- Secured restricted areas and enforced limited access for civilians and military members in order to provide force protection and property security.
- Provided emergency response security, eliminating hazards, and potential dangers.
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
- Created and implemented security protocols and procedures to safeguard personnel and property.
- Executed search and seizure operations in strict accordance with applicable laws and regulations.
- Secured storage of weapons, ammunition and explosives to prevent theft and accidents.
- Monitored gate activities, controlled traffic, and responded to emergencies on base.
- Developed and maintained cooperative relationships with local, state and federal law enforcement agencies to support communication.
- Utilized surveillance equipment to monitor security of personnel and property.
- Checked vehicle equipment for proper functioning prior to use.
- Handled citation and traffic violation paperwork.
- Identified, pursued and arrested suspects and perpetrators of criminal acts.
- Conducted searches of individuals, vehicles and premises.
- Obtained information from arrested subjects to conduct debriefings.
- Trained other officers in firearms and self-defense tactics.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Responded to emergency calls to provide assistance to citizens in need.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
- Reduced process inaccuracies while investigating [Type] and [Type] crimes and assisting district attorney prosecution cases.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Monitored criminal activity in community to identify suspicious activity.
- Assisted in special investigations and crime prevention programs.
- Thoroughly analyzed criminal information and processed crime scenes.
- Personal protection for DCINC, his family, and personal property.
- Travel to set up security at away destinations all over Europe.
- American Liaison with German Police at Functions where Americans were present.
Education
High School Diploma -
Speedway Senior High School
Speedway, IN06.1976
Skills
- Performance Analysis
- Employee Scheduling
- Social Media Marketing
- Financial Tracking
Security work
I worked at Washington Square Mall as Mall Security 1991-1993 Part Time Did not carry fire arm
I worked with a deputy sheriff who ran his own security company 1991-1994 Part Time (physcial security and traffic control in Castleton Square during the holidays)Did carry fire arm
I work store security for K-mart 1989-1990
Timeline
Production Associate
Honda Manufacturing of Indiana
09.2012 - 06.2016
Custom Manufacturer
Heavenly Scents/Aromas From Heaven Candle Co.
08.1995 - 06.2008
Store Owner
Christian Values Furniture & Gift Shop
06.1995 - 06.2017
Production Manager
Custom Exterior
06.1990 - 05.1995
Military Police Officer / Generals Guard
US Army
05.1983 - 05.1989
High School Diploma -
Speedway Senior High School
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