Michael Woosencraft
Green Bay,WI
Summary
Highly Technical Electrician with in-depth experience in electromechanics systems, switchboard and communications technology. Experienced lead in managing over 70 personnel, prioritizing workflow, smooth operations, and strict adherence to safety protocols.
Overview
8
8
years of professional experience
Work History
Interior Communications Electrician
U.S Navy
11.2019 - 11.2022
- Maintained, repaired, and replaced a multitude of alarms and intercom systems and engines on board DDG 107.
- Oversaw team of 70 personnel in the smooth operation of numerous evolutions during tensed real world conflicts.
- Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
- Tracked information with spreadsheets, updated databases and used word processing software to type correspondence.
Sales Agent
O'Reilly's Auto Parts
06.2015 - 09.2018
- Increased sales and customer satisfaction through personalized servicing.
- Assisted with both experienced and inexperienced mechanics to ensure reliable parts and services were delivered
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
Team Trainer
Culvers
05.2015 - 08.2018
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Taught new team members correct procedures for all areas of operations.
- Mentored junior employees to improve performance, food safety, and customer service.
- Evaluated value of training programs to determine achievement of desired outcomes, applying necessary modifications.
Education
No Degree - Computer Science
Arizona State University
05.2026
Skills
- Strong Technical Drawing Analysis
- Excellent Customer Service
- Telecommunications Expert
- Microsoft Office Proficiency
- Privacy Regulations
- Project Implementation Management
- Information Reporting
- Diagnostic Testing
- Preventive Maintenance
- Interpersonal Communication
Timeline
Interior Communications Electrician
U.S Navy
11.2019 - 11.2022
Sales Agent
O'Reilly's Auto Parts
06.2015 - 09.2018
Team Trainer
Culvers
05.2015 - 08.2018
No Degree - Computer Science
Arizona State University
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