Michael Wright
Stow,OH
Summary
Dynamic Certified Health Education Specialist (CHES) with extensive experience in retail environments and social work settings, dedicated to enhancing patient, client, and customer well-being and satisfaction. Expertise in managing daily operations, training and mentoring staff, and ensuring compliance with industry standards. Committed to delivering high-quality service while completing tasks thoroughly and efficiently. Proven track record of fostering positive relationships and promoting a culture of support and improvement.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lead Store Associate / Manager on Duty
Curaleaf
Cuyahoga Falls, OH
12.2024 - Current
- Supervised daily operations, ensuring compliance with safety and regulatory standards.
- Supervise team performance, morale and wellbeing.
- Drive sales growth utilizing promotions, ATV and daily reports.
- Oversee financial procedures, inventory, and compliance paperwork.
- Trained and mentored new associates and managers on product knowledge, customer service best practices and various role procedures.
- Enhanced store security through regular surveillance and monitoring activities.
Store Associate
Curaleaf
Cuyahoga Falls, OH
06.2024 - 12.2024
- Earned Employee of the Month twice.
- Rotated across all store roles and supported daily tasks.
- Delivered patient-centered cannabis education.
- Assisted customers in product selection, providing detailed information and consumption methods.
Case Manager
Coleman Health Services
Ohio
10.2023 - 04.2024
- Managed caseload of 50+ mental health clients.
- Coordinated care and maintained Medicaid documentation.
- Coordinated client assessments to determine appropriate care plans and services.
- Collaborated with multidisciplinary teams to ensure comprehensive support for clients.
- Developed and implemented individualized treatment plans based on client needs and goals.
- Provided crisis intervention and support during critical situations for clients in distress.
- Educated clients and families about available resources, enhancing knowledge of health services.
Community Health Intern
Medina County Health Department
Medina, OH
05.2023 - 08.2023
- Supported tobacco prevention and alcohol education initiatives.
- Conducted community health assessments to identify local health needs and resources.
- Assisted in data collection and analysis for public health initiatives and grant proposals.
- Developed resource materials for community members addressing prevalent health issues.
Activities Aide
Altercare Post-Acute
Tallmadge, OH
06.2022 - 12.2022
- Facilitated engaging recreational activities to enhance residents' social interaction and well-being.
- Assisted in planning and executing daily activity schedules tailored to residents' preferences.
- Monitored participant feedback to improve activity offerings and enhance resident satisfaction.
Linen Technician & Catering Crew
A Taste of Excellence
Medina, OH
06.2017 - 08.2021
- Operated commercial laundry equipment to ensure optimal linen cleanliness and quality.
- Managed linen inventory levels, ensuring timely reordering to prevent shortages.
- Contributed to overall event success through effective teamwork with fellow catering staff members.
- Streamlined catering operations by implementing efficient systems for food preparation, setup, and breakdown.
Education
Bachelor of Science - Community Health Education
Kent State University
Kent, OH08-2023
Associate of Arts - Arts
Cuyahoga Community College
Brunswick, OH05-2020
Skills
- Store operations
- Interpersonal communication skills
- Customer service
- Team leadership
- Relationship building
- Conflict resolution
Certification
- Certified Health Education Specialist (CHES) – NCHEC
- Cannabis Healthcare & Medicine – GreenFlower
- E-Business Certificate – Kent State University
- CPR – American Red Cross
- PISGS: Ethics and Access Control
- FEMA Incident Command Systems: IS-700.B & IS-100.C
Awards & Affiliations
-Hugh O’Brian Youth Leadership (HOBY) – Regional & International Delegate
Timeline
Lead Store Associate / Manager on Duty
Curaleaf
12.2024 - Current
Store Associate
Curaleaf
06.2024 - 12.2024
Case Manager
Coleman Health Services
10.2023 - 04.2024
Community Health Intern
Medina County Health Department
05.2023 - 08.2023
Activities Aide
Altercare Post-Acute
06.2022 - 12.2022
Linen Technician & Catering Crew
A Taste of Excellence
06.2017 - 08.2021
Bachelor of Science - Community Health Education
Kent State University
Associate of Arts - Arts
Cuyahoga Community College