Michael Wygant

• Direct Oversight of Bus, Para Transit, Mini bus, Customer Service, Zero Emissions Bus transition, Safety and Facility Maintenance
• Directed operational strategies to enhance service delivery and customer satisfaction across transit systems.
• Implemented data-driven decision-making processes to optimize resource allocation and reduce operational costs.
• Oversaw compliance with regulatory requirements, ensuring safety standards were consistently met across all operations.

• Developed and implemented effective preventive maintenance schedules for transit vehicles and facilities.
• Supervised maintenance staff, ensuring compliance with safety protocols and operational standards.
• Coordinated cross-functional teams to address urgent repair needs, minimizing service disruptions.
• Established a strong relationship with the Union team to support a productive and lasting relationship

Oversaw operations and maintenance of bus, para transit, heavy passenger rail, and light (hybrid) rail systems.

• Developed procedures and policies for the safe and effective operations of multi modal public transit systems
• Provided project manager oversight for In-house and Contracted operations.
• Established performance metrics to monitor service delivery and improve accountability across departments.
• Oversaw budget management, ensuring financial sustainability while meeting operational objectives.

• Held multiple roles over the 20 plus years at NCTD before executive level management to include; Servicer, Mechanic, Foreman, Assistant Manager, Manager and Superintendent within Bus Operations.