Michael yates
pittsburg,CA
Summary
Dynamic Route Sales Representative with a proven track record at Peets Coffee and Tea, excelling in sales optimization and customer service. Adept at route planning and inventory management, consistently surpassing sales goals while fostering strong client relationships. Recognized for enhancing product display compliance and delivering exceptional service in fast-paced environments.
Overview
42
42
years of professional experience
Work History
Route Sales Representative
Peets Coffee And Tea, & Santoro Coffee
Emeryville, CA
02.2025 - Current
- Continuously surpassed sales goals, optimizing profitability, and performance of assigned territory.
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Maintained accurate records of all deliveries and pickups.
- Confirmed product displays met company specifications regarding placement, date codes and pricing.
- Responded quickly to customer inquiries regarding products or services.
- Contacted customers prior to delivery to coordinate delivery times.
Wholesale Associate
Whole Food Market
Walnut Creek, CA
07.2020 - 02.2021
- Recorded and processed stock items for accurate inventory management.
- Maintained clean and organized work areas to enhance productivity and safety.
- Assisted customers in locating products efficiently within warehouse.
- Packed and unpacked items, verifying condition before shelving.
Retail Stock Clerk
Lunardis
Walnut Creek, CA
10.2013 - 07.2020
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Unloaded shipments from delivery trucks and inspected for damages.
- Checked for damaged goods during unloading process and reported accordingly.
- Monitored expiration dates on products to avoid spoilage.
- Stocked shelves with merchandise to ensure availability of products for customers.
- Performed inventory counts to ensure accuracy of stock levels.
Route Sales Representative /Delivery Driver
Bimbo® Bakeries USA
Concord, CA
07.2001 - 09.2013
- Utilized corporate vehicle to deliver and sell products to clients with focus on optimizing customer experience.
- Ensured compliance with all federal, state, local laws governing transportation of goods.
- Continuously surpassed sales goals, optimizing profitability, and performance of assigned territory.
- Delivered product to customers in a safe and courteous manner.
- Ensured that the proper paperwork was completed for each delivery or pickup transaction accurately and efficiently.
- Issued sales promotion materials to customers to boost sales.
- Maintained positive attitude and diplomacy when dealing with customers and other team members.
- Confirmed product displays met company specifications regarding placement, date codes and pricing.
- Restocked shelves as needed in order to ensure adequate inventory levels for customers.
Retail Night Shift Manager
Petrini's meat Inc
Walnut Creek, CA
10.1983 - 07.2001
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Delegated work to staff, setting priorities and goals.
- Assigned tasks based on operational needs and individual strengths.
- Hired, trained and developed staff, evaluating performance and progress to fulfill nightly operations.
- Secured building and walked grounds, fostering health and safety of employees and guests.
- Promoted teamwork and quality service through communication and coordination with other departments.
Education
High School Diploma -
Las Lomas
Walnut, CA06-1985
Skills
- Sales optimization
- Route planning
- Customer service
- Inventory management
- Product display compliance
- Delivery coordination
Timeline
Route Sales Representative
Peets Coffee And Tea, & Santoro Coffee
02.2025 - Current
Wholesale Associate
Whole Food Market
07.2020 - 02.2021
Retail Stock Clerk
Lunardis
10.2013 - 07.2020
Route Sales Representative /Delivery Driver
Bimbo® Bakeries USA
07.2001 - 09.2013
Retail Night Shift Manager
Petrini's meat Inc
10.1983 - 07.2001
High School Diploma -
Las Lomas
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