Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
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Michael Yontz

Orlando,FL

Summary

Skilled Shift Manager with strong experience in overseeing operations, leading teams, and ensuring customer satisfaction. Proven abilities in staff training, scheduling, and inventory management. Demonstrated success in enhancing productivity and streamlining processes for efficiency. Committed to maintaining high quality standards and implementing company policies effectively.

Overview

2
2
years of professional experience

Work History

Shift Manager

Mcdonalds
Orlando, FL
11.2023 - Current
  • Trained employees on customer engagement to enhance service quality.
  • Responded quickly and effectively to emergency situations as they arose.
  • Monitored inventory levels and placed orders for supplies as needed.
  • Ensured compliance with health and safety regulations.
  • Addressed issues with product quality and stock availability efficiently.

Cashier

Culvers
Orlando , FL
11.2022 - 05.2023
  • Assisted in running food to tables and taking customer orders.
  • Assisted in the preparation of ice cream products.

Education

Bachelor of Arts - Business Management

Rollins College
Orlando
05-2027

High School Diploma -

Lake Nona Highschool
Orlando
05-2023

Skills

  • Delegating work
  • Handling customer complaints
  • Compliance
  • Team building
  • Shift leadership
  • Safety compliance
  • Staff development
  • Workplace safety
  • Accurate money handling
  • Cash handling
  • Training and mentoring
  • Energetic and enthusiastic

Affiliations

  • Golf
  • Weightlifting

Languages

Spanish
Elementary

Timeline

Shift Manager

Mcdonalds
11.2023 - Current

Cashier

Culvers
11.2022 - 05.2023

Bachelor of Arts - Business Management

Rollins College

High School Diploma -

Lake Nona Highschool

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Michael Yontz