Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Michael Yost

Michael Yost

Ivoryton,CT

Summary

Dynamic leader with a proven track record, excelling in business development and team empowerment. Spearheaded innovative strategies that enhanced productivity and fostered a culture of collaboration. Expert in program coordination and effective public speaking, driving organizational growth while mentoring teams to achieve exceptional results.

Overview

26
26
years of professional experience

Work History

President

Strategies
06.2021 - Current
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Monitored financial performance within budgetary standards and monitored performance to meet organizational objectives.
  • Collaborated with department team leads for optimal performance.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Represented organization at industry conferences and events.
  • Communicated business performance, forecasts and strategies to the team and ownership.
  • Created a performance- and merit-based evaluation system to assess staff performance.
  • Oversaw business-wide changes to modernize procedures and organization.
  • Developed innovative strategies to facilitate business expansion.
  • Cultivated company-wide culture of innovation, teamwork and collaboration.
  • Analyzed industry trends and activities to inform decision making.
  • Lead presenter at industry events and conferences.
  • Led a team of five direct reports
  • Oversaw a team of 25+

Director of Education

Strategies
02.2017 - 06.2021
  • Developed curriculum and implementation of quality educational programs.
  • Recruited, trained and mentored the educational team in best practices for content instruction.
  • Scheduled regular educational events to drive the mission and values of company.
  • Monitored educator lessons and class communication in order to assess quality of education and delivery to class attendees.
  • Planned and implemented team development and training programs to enhance knowledge and skills.
  • Presenter and lead educator at conferences, industry events, classes, and in-person team meetings.
  • Evaluated content and program implementation to achieve the business goals and objectives.

Business Coach

Strategies
09.2004 - 06.2021
  • Troubleshot, brainstormed and collaborated with fellow coaches on ways to make coaching more impactful for clients.
  • Assessed client's personal and financial picture and determined action plan to support start-up, recovery and expansion of business.
  • Assisted clients with developing and maintaining capital plan to sufficiently meet business obligations.
  • Monitored and analyzed clients' progress, results and overall client satisfaction to implement system improvement initiatives.
  • Coordinated business health reviews, using industry benchmarks, to evaluate team member and business performance.
  • Attended seminars, business expos and other events to develop and support small businesses.
  • Fostered positive, proactive and professional relationships to achieve short- and long-term business goals.
  • Identified workflow inefficiencies to formulate and implement system improvements.
  • Facilitated virtual, in-person and blended learning sessions.
  • Provided coaching and mentoring to employees.
  • Analyzed and evaluated training effectiveness and program outcomes.
  • Utilized variety of instructional methodologies to create effective learning experiences.
  • Facilitated culture and team building within the business.

Owner

Salon H2O
02.2000 - 09.2016
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Trained and motivated employees to perform daily business functions.
  • Managed day-to-day business operations.
  • Monitored key business metrics and critical numbers to identify areas of growth.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and systems to ensure consistency of work and client experience.
  • Interacted well with customers to build connections and nurture relationships in order to increase client retention.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Developed job-specific competencies and performance standards
  • Developed and implemented successful onboarding program.
  • Worked with vendors to accommodate business needs.
  • Developed and executed performance reviews to increase employee engagement and productivity.

Education

Bachelor of Arts - Business

Bethany College
Bethany, WV

Skills

  • Program coordination
  • Partnership development
  • Team empowerment
  • Tactical implementation
  • Coaching and mentoring
  • Leadership team building
  • Project management
  • Business development
  • Presentation development and delivery
  • Remote team management
  • Expense management
  • Effective public speaking

Accomplishments

  • Speaker/Educator - Serious Business
  • Speaker/Educator - Great Game of Business

Timeline

President

Strategies
06.2021 - Current

Director of Education

Strategies
02.2017 - 06.2021

Business Coach

Strategies
09.2004 - 06.2021

Owner

Salon H2O
02.2000 - 09.2016

Bachelor of Arts - Business

Bethany College

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