Michael Youk
Los Angeles,CA
Summary
Dedicated and accomplished professional with a strong background in team management and project leadership. With 8 years of experience, I have a proven track record of successfully guiding cross-functional teams to achieve project objectives and exceed organizational goals. Adept at fostering a collaborative work environment, I excel in motivating teams to deliver high-quality results on time and within budget.
Key Expertise:
- Team Leadership: Inspiring and guiding teams to peak performance through effective communication, mentorship, and a focus on individual strengths. Known for fostering a positive and collaborative work culture that enhances team morale and productivity.
- Project Management: Demonstrated success in overseeing the complete project lifecycle, from initiation to delivery, while ensuring adherence to timelines, budget constraints, and quality standards. Proficient in utilizing project management methodologies and tools to drive successful outcomes.
- Strategic Planning: Skilled in developing and executing strategic plans that align with organizational objectives. Capable of identifying opportunities for process improvements, resource optimization, and cost savings.
- Stakeholder Communication: Effective communicator with the ability to articulate complex ideas and project status to stakeholders at various levels. Proven track record of building and maintaining strong relationships with clients, team members, and executives.
Overview
11
11
years of professional experience
Work History
Real Estate Broker
Dolan Realty Company
02.2022 - Current
- Negotiated real estate contracts to navigate transactions between buyers and sellers.
- Provided guidance and consultation to clients to make well-informed decisions in real estate investments.
- Analyzed local real estate market conditions and trends to identify profitable investment opportunities.
- Conducted competitive market analysis to determine optimal pricing for properties.
- Liaised between property owners and prospective buyers to facilitate purchase and transfer of ownership.
Infrastructure Delivery East Bay Manager
Amazon Web Services
07.2019 - 05.2021
- Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Oversaw development and implementation of improvements to support and network operations.
- Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Reviewed and assessed architecture design, implementation, testing and deployment needs to identify project requirements and costs.
- Escalated emergency technical issues beyond knowledge to maintain optimum up-time.
- Trained and mentored competent and flexible workforce to meet project needs and promote positive work environment.
- Developed positive working relationships with stakeholders to effectively coordinate work activities.
- Developed work plans for various personnel roles based on strengths and talents.
- Developed cost estimates and project specifications for proposals.
- Wrote, reviewed and edited technical document in accordance with template requirements.
- Interpreted blueprints and technical drawings to analyze upcoming projects.
- Illustrated potential obstacles when conducting site assessments for planned projects.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Analyzed and reported on key performance metrics to senior management.
- Developed and maintained relationships with external vendors and suppliers.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
Infrastructure Delivery Engineer
Amazon Web Services
09.2017 - 10.2019
- Managed, tracked, and coordinated problem resolution and escalation processes.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Monitored project performance to identify areas of improvement and make adjustments.
- Planned, designed, and scheduled phases for large projects.
- Provided detailed project status updates to stakeholders and executive management.
- Met project deadlines without sacrificing build quality or workplace safety.
- Identified plans and resources required to meet project goals and objectives.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Developed and initiated projects, managed costs, and monitored performance.
- Prepared and submitted project invoices for review and approval.
- Developed and implemented strategic project plans to meet business objectives.
- Monitored project progress, identified risks and took corrective action as needed.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Sourced, vetted and managed vendors needed to accomplish project goals.
Cabling Infrastructure Foreman
Amazon Web Services
11.2015 - 09.2017
- Inspected completed work to verify quality standards and compliance with criteria.
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Handled issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
- Reviewed project details to specify correct materials and equipment for job sites.
- Interacted with employees to demonstrate high standards and mitigate issues effectively.
- Monitored usage of supplies and materials to establish cost effective operations.
- Evaluated incoming materials for quality and amounts ordered.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Trained workers in proper methods, equipment operation and safety procedures.
- Directed projects according to schedule and quality demands.
- Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
- Created and implemented plans to maximize efficiency of workers.
- Sourced suppliers and purchased necessary materials for work.
- Dressed, terminated and tested cables and components.
- Repaired and updated equipment to conform to company-wide standards.
- Installed and configured new devices and system components.
- Planned layouts and Installed Fiber Optic cabling for critical customer orders.
- Read blueprints and schematics to correctly place equipment.
Network Installation Supervisor
Accutel Communications
03.2013 - 11.2015
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Conducted routine inspections to check quality and compliance with established specifications.
- Solicited customer feedback to identify and improve on areas of weakness.
Education
Bachelor of Science - Criminal Justice
California State University - East Bay
Hayward, CA06.2011
Skills
- Project Management
- Verbal and Written Communication
- Performance Evaluations
- Staff Management
- Key Performance Indicators
- Project Tracking
Timeline
Real Estate Broker
Dolan Realty Company
02.2022 - Current
Infrastructure Delivery East Bay Manager
Amazon Web Services
07.2019 - 05.2021
Infrastructure Delivery Engineer
Amazon Web Services
09.2017 - 10.2019
Cabling Infrastructure Foreman
Amazon Web Services
11.2015 - 09.2017
Network Installation Supervisor
Accutel Communications
03.2013 - 11.2015
Bachelor of Science - Criminal Justice
California State University - East Bay
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