Michael Young
Twin Falls,ID
Summary
I have spent the last 33 years with Les Schwab. I have worked in four markets Idaho Washington Oregon and Utah. i am truly a product of my environment and a product of the Les Schwab culture. I have been in Management for 27 years, managing 6 different locations. I pride myself in building people first and that is where you find true success. I have helped train and build countless employees that have gone on to become very successful managers in our company. The experience I have gained in my career has helped me find success in all aspects in what I do. But people and relationships are the most important in being successful everyday. I have gained the knowledge and training to operate a very successful tire center in Jerome Idaho for Les Schwab with revenue reaching 8.2 million with a 16% Net profit as well as building and promoting people every year. I am dedicated to being my best everyday and pushing myself to grow even after 33 years in the tire business. I believe in being proactive in business not reactive, I believe in building a culture around the workplace that truly is a place where people can become the best version of themselves. But this requires structure, accountability, and clear communication. Thank you
Overview
33
33
years of professional experience
1
1
Certification
Work History
Manager of Operations
Les Schwab Tire Center
08.1991 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.
- Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
- Streamlined operational processes by implementing efficient workflow management strategies.
- Optimized inventory control procedures to minimize stockouts and excess inventory levels.
- Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Developed strong relationships with suppliers, resulting in reduced costs and better quality products.
Education
High School Diploma -
South Fremont High School
Saint Anthony, ID05.1990
Skills
- Teamwork and Collaboration
- Decision-Making
- Customer Service
- Staff Management
- Team Leadership
- Effective leader
- Customer Relations
- Employee Scheduling
- Staff training/development
- Scheduling
Certification
TIA Certified, MSHA, fORKLIFT CERITIFIED, CPR, BRAKE AND ALIGNMENT CERIFIED, ADAS TRAINED
Timeline
Manager of Operations
Les Schwab Tire Center
08.1991 - Current
High School Diploma -
South Fremont High School
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