Michael Young
435 Mount Olive Dr
Summary
Proven leader in Quality Control, I enhanced product quality and reduced customer complaints by over 30% at OK Foods through rigorous inspection procedures and effective team training. Skilled in visual inspection and critical thinking, I excel in identifying defects and implementing process improvements, fostering a culture of excellence and safety compliance. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Quality Control Inspector
Color Masters
11.2023 - Current
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Collaborated with production staff to establish and meet quality standards
- Evaluated components and final products against quality standards and manufacturing specifications.
- Completed precise measurements using special tools.
Assistant Manager
Burger King
04.2023 - 11.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
Quality Control Supervisor
OK Foods
07.2020 - 04.2023
- Supported audits and led teams to fully investigate quality control processes and root out deficiencies.
- Trained workers in different departments in improved procedures designed to enhance quality and eliminate errors.
- Supervised and directed quality control personnel through effective mentoring, coaching and work delegation.
- Ensured adherence to safety guidelines throughout all aspects of the production process, resulting in an improved workplace environment for employees.
- Evaluated employee performance regularly, providing constructive feedback and coaching aimed at skill development and career growth opportunities.
- Identified areas of improvement, implementing necessary changes to enhance overall product quality.
- Coordinated with other department supervisors to align quality control objectives and minimize discrepancies across the organization.
- Reduced customer complaints with thorough testing and prompt resolution of identified issues.
- Analyzed root causes of defects by conducting thorough investigations into each issue reported by customers or during internal inspections.
- Developed comprehensive training materials to ensure consistent performance among team members.
- Mentored new hires in company policies and procedures, ensuring rapid integration into the quality control team.
- Reviewed raw material specifications for alignment with company requirements, reducing instances of non-conformance in finished products.
- Trained personnel in proper sampling techniques, raw materials testing protocols and finished product inspection and testing strategies.
- Cultivated professional working relationships with peers and supervisors.
- Managed staff hiring, training and supervision.
Quality Control Inspector
Emmaus foods
12.2018 - 07.2020
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Communicated with production team members about quality issues.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
- Examined products for imperfections and defects.
- Recorded inspection and test results on data sheets.
Education
High School Diploma -
Albertville City School
Albertville, AL05.1999
Skills
- Quality Control
- Visual Inspection
- Product Inspection
- Visual inspections
- Defect Identification
- Inspection documentation
- Inspections and reviews
- Quality processes
- Inspection procedures
- Quality Control Planning
- Materials Testing
- Packaging Inspection
- Quality Management
- Safety Procedures
- Production experience
- Measurement techniques
- Training and mentorship
- Dimensional Inspection
- Recordkeeping
- Surface Inspection
- Reporting and analysis
- Equipment Calibration
- Test equipment operation
- Technical knowledge
- Employee Supervision
- Report Generation
- Non-conformance reporting
- Sampling procedures
- Audit Coordination
- Process Improvement
- Sampling methods
- OSHA Compliance
- Specifications reading
- Production expertise
- Production methods
- Color Matching
- Attention to Detail
- Critical Thinking
- Quantity Verification
- Documentation and Recordkeeping
- Sample Testing
- Inspection and Testing Reports
- Defect Removal
- Item Sorting
- Raw Materials Inspection and Testing
- Packaging and Shipping Support
- Product tests
- Safety Education
- Product Testing
- Performance monitoring
- Testing Data Documentation
- Rejected Materials Disposal
- Color Comparison
- Invoice Verification
- HACCP Enforcement
Timeline
Quality Control Inspector
Color Masters
11.2023 - Current
Assistant Manager
Burger King
04.2023 - 11.2023
Quality Control Supervisor
OK Foods
07.2020 - 04.2023
Quality Control Inspector
Emmaus foods
12.2018 - 07.2020
High School Diploma -
Albertville City School
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