Michael Yturri
Littleton,CO
Summary
Resourceful Field Service Technician known for high productivity and efficient task completion. Specialize in troubleshooting, preventive maintenance, and customer service. Excel in problem-solving, time management, and adaptability to new technology. Thrive using clear communication, teamwork, and resilience to provide top-notch field support.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Field Service Technician
PepsiCo
Denver, CO
02.2007 - Current
- Calibrated instruments according to established procedures.
- Conducted regular inspections of work sites for hazardous conditions or potential safety risks.
- Collaborated with other technicians to resolve complex issues quickly and efficiently.
- Disassembled defective machines for repair or replacement of parts.
- Responded promptly to emergency service requests from clients.
- Completed all necessary paperwork for service calls in a timely manner.
- Provided technical support to customers over the phone and via email.
- Diagnosed problems using advanced diagnostic tools such as multimeters, oscilloscopes.
- Assisted with training of junior technicians in proper installation techniques and safety protocols.
- Prepared detailed reports documenting service activities performed on each job site.
- Kept up-to-date knowledge of industry trends, regulations, safety standards.
- Replaced faulty parts or components following diagrams or blueprints.
- Performed routine maintenance on machinery to ensure optimal performance.
- Mentored and trained new employees on processes, flow and safety procedures.
- Performed annual and preventive system service maintenance.
- Delivered outstanding customer service on field visits to meet corporate guidelines.
- Operated hand tools and power equipment according to corporate safety procedures.
- Inspected drives, motors and belts to complete comprehensive maintenance.
- Observed field safety protocols to prevent injuries and accidents.
- Minimized customer callbacks and equipment failure by reviewing job upon completion.
- Explained and demonstrated equipment operations to customer.
- Performed on-site installation, routine maintenance and minor repairs to systems.
- Drove and maintained company vehicle, keeping in peak condition.
Education
High School Diploma -
Acalanes Highschool
Lafayette, CA05-1984
Certification
- 608 Universal Certification
- Frozen Beverage Dispenser Certification
- Bunn Coffee Maker Certification
- Pepsi Pro Vending Machine Repair and PM Certification
Timeline
Field Service Technician
PepsiCo
02.2007 - Current
High School Diploma -
Acalanes Highschool
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