Michael Zabkar
Auburn,CA
Summary
Michael is a National Training Manager for Learning and Development with Blackstone Consulting, Inc. In this role, Michael researches, develops, and creates content in all aspects of hospital security, including operations, compliance, and employee development. Michael joined the BCI team in 2019 as part of the RAMP team, interacting with local facilities and consulting on security. In 2021, Michael joined the Learning & Development Team, focusing on training content creation.
Michael is a qualified Vistelar Master Trainer with a Bachelor’s degree in Criminal Justice from California State University, Sacramento, and a Master’s from Millersville University in Emergency Management. Michael is no stranger to managing conflict, having spent 11 years as a deputy sheriff and correctional officer in Northern California and 17 years in the security industry in several roles ranging from emergency department security officer to security management and training. Michael specialized in developing new officers, policies, and programs for a major Northern California health system.
Michael has had the privilege of extensively training at the Center for Domestic Preparedness in Anniston, Alabama, in subjects such as hospital operations, emergency receiver response, radiological response, and healthcare leadership. Michael also attended radiological response training at the Y12 National Security Complex in Oak Ridge, Tennessee, and the Center for Radiological/Nuclear Training at the Nevada National Security Site. Michael is a certified TASER Instructor.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Learning & Development Manager (Training/Content Creation)
Blackstone Consulting, Inc.
02.2021 - Current
- Ensure strategic alignment of the training department with business goals
- Evaluate individual and organizational performance to ensure training is meeting business needs and improving performance
- Identify training needs by consulting with stakeholders and using needs assessments
- Create and develop training content that meets business needs
- Optimize training processes for efficiency
- Select and manage resources, including working with internal employees and training vendors to create and deliver training
- Manage the technologies and technical personnel required to develop, manage and provide training
Security Program Consultant, Risk Assessment & Mitigation Program
Blackstone Consulting, Inc.
04.2019 - 02.2021
- Organize and execute assigned projects on behalf of national hospital group client according to client facility needs
- Meet with assigned clients when needed and perform detailed assessments of problematic situations
- Collect information about the client’s facilities through a variety of methods (shadowing, interviews, surveys, reading reports etc.)
- Analyze and interpret data to unearth program shortcomings and opportunities for growth, as well as comprehend the causes
- Formulate recommendations and solutions with attention to client’s wishes, capabilities and limitations
- Present findings and suggestions to clients with ample justification and practical advice in concise reports, and develop detailed plans to drive small or radical changes
- Assist the client in implementing the plan and resolve any occasional discrepancies
- Provide guidance for any occurring problems and issues
Owner
Mike's Games and Collectibles
11.2002 - Current
- Retail business specializing in games of all types
- We carry role playing games, board games, designer games, collectible games, card games, traditional games, dice, gaming accessories, miniatures, and books
Licensed Private Investigator
Gumshoe Detective Agency
07.2004 - Current
- Experienced general investigation and sub rosa surveillance professional
- Managed multiple operatives during investigations often incorporating mobile, stationary, and electronic surveillance and multi-vehicle subject tails
- Expert report preparer
Security Supervisor
Sutter Health
02.2019 - 03.2019
- Developed, implemented, and managed security policies, procedures, and protocols to protect company assets, employees, and customers
- Managed security personnel, contractors, and vendors, providing guidance, support, and performance feedback
- Maintained accurate records of security incidents, investigations, and corrective actions taken to address security breaches and violations
- Stayed updated on security trends, technologies, and best practices to recommend and implement security programs and systems improvements
Security Lead
Sutter Health
03.2018 - 02.2019
- Conducted risk assessments, threat analyses, and security audits to identify vulnerabilities and mitigate risks
- Trained and educate employees on security protocols, emergency procedures, and crisis management to enhance security awareness and preparedness
- Monitored security operations, including patrols, inspections, and incident response, to ensure compliance with policies and standards
Hospital Security Officer - CHSO
Sutter Health
04.2013 - 03.2018
- Implemented and maintained physical security measures, such as access controls, surveillance systems, and alarm systems, to prevent unauthorized access and ensure safety
- Coordinated with external security agencies, law enforcement, and regulatory authorities to address security incidents, emergencies, and investigations
- Responded to security incidents, breaches, and emergencies promptly and effectively, following established protocols and procedures
Facility Security Supervisor - CHSO
Healthcare Shared Services - HSS
06.2010 - 06.2012
- Responsible for fulfilling all responsibilities, qualifications and requirements as a security site manager in a hospital setting, including coaching, interacting with hospital administration, and site development
Field Manager/Security Supervisor
Universal Protection Service
03.2009 - 06.2010
- Interfaced between branch management, client sites and post personnel and ensured desires and wishes of clients and properties meshed with company operations
- Managed seven sites along Capital Mall in Sacramento
- Supervised security personnel at the California Legislative Data Center, a secure state facility
Public Safety Sergeant/Officer
Lake of the Pines Association
12.2006 - 03.2009
- Supervised team officers maintaining order and security for a private, gated community
- Enforced California Vehicle Code on internal streets and roadways
- Radar certified
Deputy Sheriff/Correctional Officer
Placer County Sheriff's Department
04.1995 - 06.2003
- Maintained centralized jail security and ensure inmate welfare in accordance with laws, and regulations
- Booked, processed, monitored and secured inmates
- Prepared reports and other written materials; maintained accurate records
- Testified in court as subpoenaed
- Jail Training Officer
- Corrections Gang Unit
Correctional Technician
Placer County Sheriff's Department
05.1992 - 04.1995
- Monitored safety and security of the staff, inmates, visitors and facility
- Observed and assessed the behavior of visitors and inmates from a control room; operated intercom and electronic door controls in routine and emergency conditions
- Utilized a computer software system to input, access, and retrieve data
Education
Master of Science - Crisis/Emergency/Disaster Management
Millersville University of Pennsylvania
01.2018
P.O.S.T. Basic Requalification Academy - Law Enforcement
Yuba College Public Safety Training Center
01.2006
P.O.S.T. Basic Law Enforcement Academy - Law Enforcement
Butte College Public Safety Training Center
01.1993
Bachelor's - Criminal Justice
California State University-Sacramento
01.1992
Associate's - Administration of Justice
Sierra College
01.1989
Skills
- Adaptive learning
- E-learning development
- Instructional strategies
- Organizational development
- Training delivery
- Curriculum design
- Employee engagement
- Stakeholder management
- Coaching and mentoring
- Staff training
- Employee presentations
- New employee training
Certification
- FEMA - Advanced Radiological Incident Operations (ARIO)
- Certified Healthcare Security Officer
- Private Investigator's License
- BSIS Security Certifications - Various
- FEMA - Radiological Emergency Response Operations (RERO)
Timeline
Learning & Development Manager (Training/Content Creation)
Blackstone Consulting, Inc.
02.2021 - Current
Security Program Consultant, Risk Assessment & Mitigation Program
Blackstone Consulting, Inc.
04.2019 - 02.2021
Security Supervisor
Sutter Health
02.2019 - 03.2019
Security Lead
Sutter Health
03.2018 - 02.2019
Hospital Security Officer - CHSO
Sutter Health
04.2013 - 03.2018
Facility Security Supervisor - CHSO
Healthcare Shared Services - HSS
06.2010 - 06.2012
Field Manager/Security Supervisor
Universal Protection Service
03.2009 - 06.2010
Public Safety Sergeant/Officer
Lake of the Pines Association
12.2006 - 03.2009
Licensed Private Investigator
Gumshoe Detective Agency
07.2004 - Current
Owner
Mike's Games and Collectibles
11.2002 - Current
Deputy Sheriff/Correctional Officer
Placer County Sheriff's Department
04.1995 - 06.2003
Correctional Technician
Placer County Sheriff's Department
05.1992 - 04.1995
P.O.S.T. Basic Requalification Academy - Law Enforcement
Yuba College Public Safety Training Center
P.O.S.T. Basic Law Enforcement Academy - Law Enforcement
Butte College Public Safety Training Center
Bachelor's - Criminal Justice
California State University-Sacramento
Associate's - Administration of Justice
Sierra College
Master of Science - Crisis/Emergency/Disaster Management
Millersville University of Pennsylvania
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