Michael Zambuana
Temple Hills,MD
Summary
Dedicated cashier with expertise in customer service, money handling, and operational efficiency. Committed to maintaining reliability and punctuality while training team members to enhance customer experiences.
Overview
9
9
years of professional experience
Work History
Cashier/Crew Team Member
7-eleven
Alexandria, VA
11.2022 - 02.2024
- Processed transactions efficiently, ensuring accurate cash handling and reducing discrepancies.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Assisted customers with inquiries, providing product information and promoting loyalty programs.
- Managed inventory levels by restocking shelves and monitoring product availability.
- Trained new cashiers on operational procedures and customer service protocols to ensure consistency.
- Greeted customers entering store and responded promptly to customer needs.
Custodian
Roger Heights Elementary School
Bladensburg, MD
08.2018 - 08.2019
- Maintained cleanliness and sanitation standards in classrooms, hallways, and restrooms.
- Operated cleaning equipment including floor scrubbers and vacuum cleaners efficiently.
- Conducted routine inspections to identify maintenance needs and report issues promptly.
- Assisted with setup and cleanup for school events and activities, ensuring orderly environments.
- Collaborated with administration to develop cleaning schedules that optimized workflow efficiency.
Team Member
Little Ceasers Pizza
Greenbelt, MD
07.2015 - 07.2018
- Prepared and assembled pizzas according to standardized recipes and customer specifications.
- Maintained cleanliness and organization of workstations, ensuring compliance with health and safety regulations.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Operated point-of-sale system accurately to process transactions and handle cash management.
- Collaborated with team members to ensure timely order fulfillment during peak hours.
Education
High School Diploma -
Bladensburg High School
Bladensburg, MD05-2011
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Money handling
- Reliability and punctuality
- Product restocking
Timeline
Cashier/Crew Team Member
7-eleven
11.2022 - 02.2024
Custodian
Roger Heights Elementary School
08.2018 - 08.2019
Team Member
Little Ceasers Pizza
07.2015 - 07.2018
High School Diploma -
Bladensburg High School