Summary
Overview
Work History
Education
Skills
Timeline
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Michael Zanoni

Charter Of Harrison Township,MI

Summary

Accomplished Pharmacy Manager with a proven track record at Rite Aid, enhancing patient care through expert education and counseling, and efficient drug inventory management. Excelled in leading a high-performing team, significantly improving customer satisfaction and operational efficiency. Skilled in workflow optimization and inventory control, adept at balancing quality care with profitability.

Overview

34
34
years of professional experience

Work History

Pharmacy Manager

Rite Aid
11.1990 - 05.2024
  • Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
  • Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
  • Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
  • Trained pharmacy interns and newly hired pharmacy technicians.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Addressed customer complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively.
  • Managed budgetary responsibilities, controlling expenses to optimize profitability without compromising quality of care.
  • Recommended OTC devices or medication options to help mitigate individual symptoms.

Education

Bachelor of Science - Pharmacy

Ferris State University
Big Rapids, MI

Skills

  • Patient education and counseling
  • Prescription Verification
  • Workflow Optimization
  • Pharmacy operations management
  • Drug Inventory Management
  • Inventory Control

Timeline

Pharmacy Manager

Rite Aid
11.1990 - 05.2024

Bachelor of Science - Pharmacy

Ferris State University

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Michael Zanoni