Michael Zavala
Grosse Pointe Woods,MI
Summary
Adept Sushi Chef and front-of-house supervisor with a proven track record at Maru Sushi And Korean Grill, enhancing customer satisfaction and streamlining operations. Skilled in fish preparation and inventory management, excels in creating specialty rolls, and leading teams with clear communication.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Sushi Chef
Maru Sushi And Korean Grill
11.2023 - Current
- Prepared high-quality seafood, rice, and ingredients for sushi.
- Contributed to a clean work environment by adhering to strict food safety guidelines and maintaining a spotless workspace.
- Established strong working relationships with colleagues through clear communication, teamwork, and mutual respect.
- Maintained well-organized mise en place to keep work consistent.
- Enhanced customer satisfaction by crafting visually appealing and delicious sushi rolls with precision and attention to detail.
- Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
Front of House Supervisor
Garridos Bistro and Pastry
06.2022 - 10.2023
- Trained new employees on company policies, procedures, and service standards to ensure consistent guest experiences across the team.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bussed and reset tables to keep the dining room and work areas clean.
- Set a positive tone for the entire dining experience as the first point of contact for incoming guests.
- Conducted regular employee evaluations to assess performance, provide constructive feedback, and set goals for improvement.
- Oversaw inventory management processes for Front of House supplies, ensuring adequate stock levels are maintained at all times without excess waste or costs incurred.
- Developed strong customer relationships, resulting in repeat business and word-of-mouth referrals.
- Acted as a liaison between Front of House and Back of House departments, ensuring clear communication for seamless service delivery.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Bus Boy
DaEduardo
09.2021 - 05.2022
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Followed proper sanitation guidelines when handling utensils, dishes, glassware, and linens to ensure guest safety and satisfaction.
- Developed excellent relationships with managers and fellow team members to support team success and a positive work environment.
- Kept a close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Worked quickly, communicated with other staff, and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Bus Boy
Garridos Bistro and Pastry
09.2019 - 03.2020
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Followed proper sanitation guidelines when handling utensils, dishes, glassware, and linens to ensure guest safety and satisfaction.
- Developed a strong understanding of restaurant layout and table numbers, enabling swift navigation and accurate delivery of items to the correct tables.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Collaborated with the host/hostess team to ensure accurate table availability information was communicated between front-of-house teams.
Education
Mechanical Engineering
Wayne State University
Detroit, MI06.2027
High School Diploma -
Grosse Pointe North
Grosse Pointe06.2022
Skills
- Fish preparation
- Specialty rolls creation
- Inventory Management
- Sushi Rice Preparation
- Knife Skills
Timeline
Sushi Chef
Maru Sushi And Korean Grill
11.2023 - Current
Front of House Supervisor
Garridos Bistro and Pastry
06.2022 - 10.2023
Bus Boy
DaEduardo
09.2021 - 05.2022
Bus Boy
Garridos Bistro and Pastry
09.2019 - 03.2020
Mechanical Engineering
Wayne State University
High School Diploma -
Grosse Pointe North
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