Michael Zechini
Charlotte,NC
Summary
Dynamic Branch Manager at Enterprise Truck Rental with a proven track record in driving revenue growth, minimizing risks and costs, all while providing a Company Leading Customer Service Experience. Skilled in decision-making, vendor management and team-building, I successfully increased profitability through strategic cost-saving measures and fostered lasting client relationships. Pairing these skills with generating new profit streams that have lead to continued growth, I am a full circle Candidate to ready to take on the next Challenge in my career.
Overview
8
8
years of professional experience
Work History
Branch Manager
Enterprise Truck Rental
04.2017 - Current
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Drove cross-selling efforts by collaborating with various departments within the organization to maximize revenues from existing clients.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Maintained friendly and professional customer interactions.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Evaluated employee performance with PDM's and feedback sessions to facilitate continuous development of skills and knowledge base
- Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Reduced employee turnover by fostering a positive work environment and career advancement
- Implemented risk management strategies to minimize potential losses while maintaining a healthy balance between risk and return on investments.
- Cultivated lasting relationships with high-value clients, securing their loyalty through exceptional service and advice.
- Analyzed business processes to identify cost savings and operational efficiencies.
Education
Bachelor of Science - Sports Management
Campbell University
Buies Creek, NC05-2012
Skills
- Strong team-builder
- Customer service
- Verbal/written communication
- Decision-making
- Proficient in Microsoft Office Suite
- Fleet Management
- Client relationship management
- Sales management
Timeline
Branch Manager
Enterprise Truck Rental
04.2017 - Current
Bachelor of Science - Sports Management
Campbell University
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