Michael Ziff
Norristown,PA
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
7
7
years of professional experience
Work History
Retail Sales Associate
Tommy Bahama
04.2020 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Engaged in friendly conversation with customer to better uncover individual needs.
Photographer
Local IQ
11.2020 - 03.2021
- Took photos of used cars for various dealerships.
- Ensured remote professionalism: As the sole on-site employee representing a geographically distant company, invested additional time to maintain a high level of professionalism, effectively bridging the gap and upholding the organization's standards.
- Managed and organized photo database using consistent naming conventions and key-wording for search optimization.
- Trained new photographers in use of camera equipment and editing software.
- Customized photography strategies based on intended use and client preferences.
- Utilized natural and artificial lighting to capture desired images and maintain quality.
Associate
Giant Food Stores
08.2016 - 11.2020
- Diverse Department Proficiency: Acquired a deep understanding of diverse operational areas, including the beer garden, meat stocking, and online shopping, showcasing the ability to quickly grasp and excel in different facets of the grocery business.
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Trained and mentored junior staff on customer service strategies and techniques.
- Managed customer relations through communication and helpful interactions.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Managed efficient cash register operations.
Education
No Degree - Cybersecurity And Network Administration
Montgomery County Community College
Blue Bell, PA05.2025
High School Diploma -
Archbishop John Carroll HS
Radnor, PA06.2017
Skills
- Teamwork and Collaboration
- Reading Comprehension
- Sales Records Management
- Corrective Actions
- I possess a genuine passion for continuous learning within my field, specifically in understanding the intricacies of the products I promote With an innate attention to detail, I consistently strive to enhance my knowledge and expertise, discerning the factors that contribute to the effectiveness of the products I sell
Timeline
Photographer
Local IQ
11.2020 - 03.2021
Retail Sales Associate
Tommy Bahama
04.2020 - Current
Associate
Giant Food Stores
08.2016 - 11.2020
No Degree - Cybersecurity And Network Administration
Montgomery County Community College
High School Diploma -
Archbishop John Carroll HS